FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have a pricing guide as follows: $40 for a tune up and free anti-virus installation, $60 for basic virus removal that takes less than three hours, $80 for advanced virus removal that takes more than three hours. All other pricing is given in store for less common issues. Also, we charge $20 or less for part installations plus the cost of the part.
- What education and/or training do you have that relates to your work?
I make sure to educate myself daily and test many programs each day to keep myself up to date with all current technologies and their prices.
- How did you get started doing this type of work?
My family got their first computer and weeks later it was acting funny, so I took it upon myself at the age of 13 to repair it. After a few months, I had mastered our home computer maintenance and moved on to making websites for my school. I have been passionate about computers since then.