If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Southern Air Heating & Cooling provides reliable 24/7 emergency HVAC service plus ongoing residential and commercial maintenance to keep your systems running smoothly. Our small, dedicated team services heat pumps, central air conditioning, furnaces, thermostats, and related equipment for homes and businesses.
Maintenance clients enjoy priority response, discounted service rates, and 10% off repairs, helping you save money while staying comfortable year‑round.
With over two & half years in business and a team of five professionals, we focus on honest recommendations, careful work, and respect for your property.
Contact us today to discuss the best solution for your heating and cooling needs.
Overview
Hired 49 times
Serves Wilmington, NC
Background checked
5 employees
2 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, and Venmo.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
Services offered
Duct and vent type
Heating
Dryer
Exhaust
Other
Building height
Single-level
Two-story
Three-story
High-rise
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
20 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Brian A.
Apr 24, 2026
•
Hired on Thumbtack
I had an excellent experience with this Southern Air. They arrived on time, were professional and courteous, and clearly explained what they were doing throughout the visit. The technician quickly diagnosed the issue and went the extra mile by discovering that part of the repair was covered under warranty, saving me a significant amount of money. The work was done neatly and efficiently, and everything has been running great since. It’s rare to find this level of honesty and quality workmanship these days, and I would not hesitate to recommend them to anyone.
We had a great experience with Josh! He completed the work we needed and helped us out with some other problems we were having. Will definitely be using him for any future needs!
Details: New installation • Central heating or cooling • Townhouse
Southern Air Heating & Cooling LLC's reply
Thank you Amanda!
Thermostat Installation or Repair
Dayton F.
Jun 27, 2024
•
Hired on Thumbtack
I explained my problem and he immediately knew what was wrong with my system. He still took the time to make sure everything else was working fine. Saved my summer for sure
Details: Repair • Unit won't turn on or off • Only warm air is blowing from the vents • The power is on, but the fan won't run • Outside • Outside • House
Central Air Conditioning Repair or Maintenance
Bill L.
Nov 30, 2024
•
Hired on Thumbtack
Josh and his assistant Casey were excellent. Great communications, excellent work, very professional. We will use them again for HVAC and very highly recommend them!
Details: Install ducts and vents • Packaged system • I already have the A/C unit • 2,000 - 3,000 sq ft • One story • House
Southern Air Heating & Cooling LLC's reply
Thank you Bill!
Central Air Conditioning Installation or Replacement
Kathryn T.
Nov 5, 2024
•
Hired on Thumbtack
“If you need Heat pump / AC REPAIR DO NOT HESITATE TO CALL THIS COMPANY. I am so impressed with them! I am a senior citizen F. Last week I had fulford come out because my Heatpump wasn’t working. My son (AC guy who lives in OK) felt like it was the fan. Fulford quoted me almost 1800 stating a fan AND it needed pressure switches, Freon plus. This is after they said it was my thermostat and replaced it for an outrageous price ( taking my old one with them -so who knows?) my son said it couldn’t be the switches if I had air blowing out inside the house - said to contact someone else. Found Southern Air through ‘Nextdoor’. Sure glad I did. Less than half the cost later ( including a yearly maintenance) I have heat and AC. Very prompt VERY PROFESSIONAL. Couldn’t be better. Small company with great ethics.”
Details: Heat Pump • Electricity • 1,000 - 2,000 sq ft • Single-level building • House
Southern Air Heating & Cooling LLC's reply
Thank you!
Heating System Installation or Replacement
Credentials
Background Check
Joshua Posey
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer residential and commercial maintenance plans. These plans include discounted service call pricing, 24 hour response time, and a 10% discount on repairs.
What is your typical process for working with a new customer?
Introduce myself as well as tell them a little bit about myself and our business. Ask questions concerning their issue. Explain the problem so anyone can understand. Lastly, get to know the customer; their hobbies, interests, and family.
What education and/or training do you have that relates to your work?
I have over 9 years of experience in the field. I have EPA certification, Journeyman's licenses, as well as many manufacturers' certifications.
