Groundworks

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About

Groundworks is the North America’s leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we’re there with one mission – to repair, protect and improve their home.

Overview

Hired 4 times

200 employees

23 years in business

Business hours

Sun10:00 am - 11:00 pmMon7:00 am - 11:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram, Twitter

Services offered

Areas where repair is needed

Driveway

Patio, porch, or deck

Sidewalk

Stairs

Property type

Residential

Commercial

Projects and media

Reviews

Great 4.7

49 reviews

5

88%

4

4%

3

2%

2

6%

1

0%

Read reviews that mention:

Sharon L.

Oct 15, 2024

•

From Google

I talked with 3 companies regarding a moisture/mold problem in my basement and was most impressed with Tar Heel Basements. The initial inspector was thorough and knowledgeable, spending more time checking my foundation both inside and out than Tar Heel's competitors. He answered a lot of questions and assisted with the interest free financing. It was an expensive repair that I was very stressed about, but Tar Heel made it as easy as possible.Once the scheduled week arrived, the technicians provided advanced notice of arrival each day, and showed up on time or early. They kept me informed throughout the process and answered numerous questions. They hung plastic to protect my belongings from the dust and advised regarding their findings (such as termites) as they removed walls and insulation. They coordinated with the electricians for installing power to the sump pump and made sure they cleaned up. Tar Heel kept everything clean and even mopped my floor once the work was completed. I'm very appreciative of Nathan Griffin, Zac Mathis, and James Passmore for their hard work, and the care and consideration they provided while working in my home.

Groundworks's reply

Hi Sharon! We're glad our team was able to show you a great experience. -Tar Heel Basement Systems

DAVID W.

Oct 10, 2024

•

From Google

We contacted Tarheel Basement Systems because, despite the fact that our home in Stokesdale was only 2 years old, it had a musty smell and shockingly we were beginning to see some mold spots on and around vents and in closets, including clothes. They sent out a representative (Harlan) promptly, on a Saturday, who inspected the crawl space, took readings of humidity in the wood and the insulation and overall air, took schematics of the crawl space, and plenty of pictures. He discussed the cost and options with us, taking his time, including financing options. He was extremely thorough, and we agreed on the scope of the work and cost. They initiated the project, with Jacob C and Terrence A arriving at our home early in the morning. Jacob and Terrence were extremely courteous and professional, dropped off some initial documentation, and got to work. I did not have to be home but was able to work from home for the duration of their visit and I can tell you that they worked hard for two days beginning early in the day until late afternoon. Other than leaving for home after Day 1, they did not leave the site and took minimal break time during the entire duration of their stay. Peeking out from time-to-time they took their time cutting the materials to size, and when the project was over recapped with me what they had done. My wife and I are extremely appreciative of Jacob C, Terrence A, Harlan, and the entire team at Tar Heel Basement Systems and would not hesitate to enlist them again!

Groundworks's reply

Hi DAVID! We're glad our team was able to show you a great experience. -Tar Heel Basement Systems

Jonathan T.

Oct 15, 2024

•

From Google

Spoke with Jay Yount in Winston Salem, he gave us a very thorough evaluation of the areas of concern in our home. While we did not go with Tar Heel basement it had nothing to do with the service we were given and will use them in the future for our basement needs

Groundworks's reply

Hello Jonathan! Thank you for providing this awesome rating! We appreciate you taking the time to rate your experience with us. -Tar Heel Basement Systems

Michael H.

Oct 3, 2024

•

From Google

Groundworks's reply

Alyssa A.

Oct 3, 2024

•

From Google

Groundworks's reply

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
At Groundworks, we are transparent about our pricing and offer a range of options to meet your needs and budget. Our rates are based on the scope and complexity of the project, and we offer discounts and special promotions. We also offer financing options to help make your project more affordable. If you have any questions about our pricing, don't hesitate to reach out to us. We are always happy to answer any questions or concerns you may have.
What is your typical process for working with a new customer?
At Groundworks, we have a process in place to ensure a seamless and positive experience when working with new customers. This includes an initial consultation to discuss your needs and goals, a free in-home inspection to assess the scope of work, a detailed proposal and quote outlining the project details, and the option to finance your project. Our team will work with you to plan and execute the project according to the agreed-upon timeline and budget and will follow up after completion to ensure your satisfaction. If you have any questions or concerns along the way, we are always available to assist you.
What education and/or training do you have that relates to your work?
At Groundworks, we place a high value on education and training to ensure we can deliver the best possible service and results to our customers. Our team members have professional certifications and degrees in fields related to our services, and we regularly attend industry conferences and seminars to stay up-to-date on the latest trends and best practices. We also have a strong culture of continuous learning and development within our company and offer training and development programs for our team members.

Groundworks

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