FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes, my rates start at $15.00 per hour depending on the service provided.
- What education and/or training do you have that relates to your work?
EDUCATION Bachelor of Science in Accounting In Progress University of Phoenix, Arizona. PROFESSIONAL EXPERIENCE Tempur Sealy, Trinity, NC Staff Accountant/November, 2014 to Present Portfolio Management of Top 30 accounts for Tempur, task include posting cash receipts, updating cash flow reports, researching chargebacks and making final decision for write off Provides management with financial information by researching and analyzing accounts; preparing financial statements Prepares payments by accruing expenses; assigning account numbers; requesting disbursements; reconciling accounts Travel 25% - Develop, train, coach and implements accounting procedures by analyzing current procedures for Customer Service; recommending changes to management Assisting company controller with any projects as assigned Knowledge of Accounting & Finance Reporting systems - Oracle & Microsoft Dynamics LF USA, Greensboro, NC Accounts Receivable Analyst-Chargeback/ February, 2012 to November, 2014 Research and Analyze the validity of chargebacks transactions Collections; >60 invoices decreased by 80%, recovered over $1M in outstanding chargebacks in 2013 Reconciliation of debits/ credits-Cash Management Oral and Written communication-Establish relationship with the customer, division and field partners Identify high risk customers-negotiate settlement SAP & EDI-Dispute Management, Invoicing, Sales, Pricing & application of cash receipts to accounts Prepare monthly reports and forecast with management Pepsi Beverages Company, Winston Salem, NC Inbound Call Center/ Team Trainer/Issue Resolution /Project Team Leader/ April, 2006 to February, 2012 Managed multi-million dollar customer portfolio consisting of 3,000+ customers Researched and analyzed reporting documents, and provided detailed analysis to leadership Participated in projects, and coordinated extracurricular events within the organization Implemented processes within my sub-team & within the portfolio Negotiated and Collected upon outstanding transactions to decrease days credit sales outstanding & >60 transactions Created cross functional partnerships with field partners, sales representatives & customers Trained and developed employees to ensure measureable performance standards were met Intermediate SAP, Oracle & EDI skills LEADERSHIP & ACCOMPLISHMENTS Diploma in Project Management Certification Completed November 2015 Best of PBC, Greatest reduction in >60 past due transactions 2008-2010 VOLUNTEER WORK United Way /Habitat for Humanity (currently active) Rescue Mission, Community Outreach (currently active)
- What types of customers have you worked with?
Individuals, Small Business Owners & Corporations