FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I do not charge any fees for resort, tour or cruise reservations. There is a small upfront fee for certain travel requests. Any fees required will be mentioned in the initial proposal. There are no hidden upcharges or fees.
- What is your typical process for working with a new customer?
Once I have your initial inquiry, I'll need additional information that can be sent via email or form on my website: -Determine your travel dates -Who is going with you? Are you bringing the kids? -What budget do you have to work with? Is it a realistic budget? -Does everyone have a passport? -What type of vacation are you looking for? Cruise, resort, villa rental or a tailor-made itinerary to fit your specific needs? -Are there any special requests or needs that should be taken into account? e.g. a room with a view, someone with mobility or health issues etc. -Are you celebrating a special occasion? e.g. honeymoon, babymoon, anniversary, graduation or retirement trip etc. -Do you have any destinations in mind? -Are there any specific activities you’re looking to experience? e.g. scuba, surfing, golf, sailing, hiking etc. Then once we’ve gotten a good idea of what you’re looking for, we’ll chat a bit more about your travel needs and then I’ll put together a few recommendations for you and send them via email for your review. Once you have a proposal, review it carefully. If you have questions, ask. If you want to make any tweaks to the itinerary or look at alternate options, not a problem! Once we’ve found the perfect vacation experience for you, you’ll complete the online booking form with your credit card details and your trip will be reserved for you! It’s as easy as that.
- What education and/or training do you have that relates to your work?
I went to Western College of Travel Careers in 1996 (back when there were actual travel schools) and then went to work at a local travel agency upon completion. Over the years I've held management positions with major tour operators and travel clubs throughout the US. About 15 years ago I decided to go back to working directly with travelers and planning amazing trips to destinations I've spent the last 25+ years visiting.