Imperium Cooling & Heating LLC
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Appliance type
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Introduction: Imperium Cooling & Heating is a family owned business serving the needs of both residential homes and commercial businesses. We are a full service HVAC company dedicated to ensuring that your equipment is properly installed, maintained and serviced. We provide a wide range of services. We strive to prioritize serving our clients needs and satisfaction above everything else.
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Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Very good 4.6
63 reviews
5
87%
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2%
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Read reviews that mention:
Helen W.
Apr 21, 2023
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Hired on Thumbtack
Hired on Thumbtack
I was really impressed by the Imperium team having my HVAC system inspected. They were. courteous, informative, friendly--they worked carefully and kept all areas spotless. Above all else, they were honest. I am going to put myself on an Imperium annual contract.
Details: Routine maintenance • Routine maintenance • Outside • Outside • House
Central Air Conditioning Repair or Maintenance
Oleh K.
Jan 6, 2023
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Hired on Thumbtack
Hired on Thumbtack
Pedro and his team did a great job diagnosing the problem with our brand new heat pumps and fixing the issue. Highly recommended!
Details: Repair • Attic • Outside • Condo/Apartment
Central Air Conditioning Repair or Maintenance
ANDREW F.
Feb 12, 2022
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Hired on Thumbtack
Hired on Thumbtack
I have used Pedro from Imperium Cooling & Heating on numerous occasions now. The first was shortly after buying a new condo and having a leak from our HVAC when first using the cooling. He came out quickly and resolved the issue. As winter came the same HVAC failed again so I had Pedro back out to review. At 35 years old the system really was beyond value to repair and I got a great rate to install a whole new system by Imperium.
But this is why I highly rate Imperium Cooling & Heating the most. During the install one of the sub-contracted employees of his doing the job tried to give me a deal on an 'off the books' service to a mini-split system on our attic room. This individual caused damage to the condenser but had me spend hundreds, cash in hand with his trial-and-error attempts to repair the head unit (which was not faulty) and in the end insisted I needed to replace the whole thing (remember, this unscruipulous idiot broke it in the first place). All this happened over weeks while this guy continued working for Imperium and put me at the bottom of his priorities.
As luck would have it, there was a small issue with the new HVAC and Perdro came out same day. Great service. So I took this chance to explain what had occurred with one of his guys. Apparently, I am not the only one impacted by this individual and he had been fired by Imperium (quite rightly) and Pedro was doing a lot of damage limitation to the reputation of his company caused by this less than ethical sub-contractor.
So, for that reason more than any I highly recommend Imperium Cooling & Heating. They have great rates, put customers first and do not retain employees who seek to damage their reputation.
I have had Pedro out on 4 occasions, all great services. The last was replacing the mini-split, done in one day, done well and done at a great price. 5 Stars for sure.
Details: Repair • Ground floor • Condo/Apartment
Central Air Conditioning Repair or Maintenance
Stephen H.
Aug 9, 2020
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Hired on Thumbtack
Hired on Thumbtack
Two weeks ago my central air conditioning stopped working on a Wednesday. I contacted Imperium and they said they could fit me in on Friday. I know these people are working 12 hour days to accomadate customers like me. The owner, Pedro and his assistant arrived at my home as promised and diagnosed the problem. They left to buy the part, returned and installed it. Instantly my air conditioning turned on. However after testing the pressure he said it was too high and he proceeded to replace my furnace vent, cleaned all the vents in the airconditioner unit and showed my dust and cat hair that needed to be cleared on y outake registers in the house. Once he did all that the pressure on my unit dropped in half and was in optimal cooling range again. That is professionalism plus on Pedro's part. I recommend him highly for your cooling and heating needs.
Details: Repair • The power is on, but the fan won't run • Basement • Outside • House
Central Air Conditioning Repair or Maintenance
Dave M.
May 26, 2022
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Hired on Thumbtack
Hired on Thumbtack
Pedro is great to work with and extremely knowledgeable. Doesn't try to upsell anything and does a great job. I'll be hiring him again soon.
Details: Routine Maintenance • Outside • House
Central Air Conditioning Repair or Maintenance
Credentials
Background Check
Pedro Ortega