FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive. We quote upfront with no hidden fees—what you see is what you pay. We offer bundled service discounts, price matching for comparable services, and exclusive seasonal promotions. Emergency and weekend services are available 7 days a week, including same-day appointments.
- What is your typical process for working with a new customer?
We respond quickly—often within minutes. We start with a phone consultation or text/photo diagnosis, followed by a fast on-site inspection. Once the issue is identified, we walk you through repair or replacement options with clear pricing. If approved, we often complete the job on the spot. From first call to completed work, we aim to make the process efficient, respectful, and stress-free.
- What education and/or training do you have that relates to your work?
Our team is factory-trained and certified by top garage door brands like LiftMaster and Amarr. All techs are licensed, insured, and bonded, with ongoing training in safety, installation standards, and customer service. We bring decades of combined experience across residential and light commercial garage systems.