FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Total Job Completion Pricing: Instead of charging base service rates, our pricing is based on the total job completion. This means you pay a single, all-inclusive price for the entire project, which includes labor, parts, and any additional services required to complete the job. Service Call Fee Waiver: We waive the service call fee when we complete any repair or installation during our visit. This approach ensures you're only paying for the actual work done, not the initial assessment. Seasonal Discounts: We offer seasonal discounts tailored to the specific needs of HVAC and plumbing services throughout the year. These discounts provide savings on relevant services during peak seasons. Project-Specific Promotions: We provide promotions based on the specific type of work completed. For example, larger installation projects might come with additional discounts or complimentary services. Senior Citizen Discount: Our 7% discount for senior citizens applies to all our HVAC and plumbing services, honoring the senior members of our community. Transparent Pricing: Our total job completion pricing is upfront and transparent, with no hidden fees. You’ll know the full cost of the project before we begin any work. Custom Solutions and Additional Services: While offering comprehensive HVAC and plumbing solutions, we can also tailor our services to meet your specific needs. The price for any custom work is always provided upfront. Flexible Payment Options: We offer a range of payment options, including installment plans, to make our services accessible and affordable for different budgets. Money-Back Guarantee: We offer a money-back guarantee within a certain period after the completion of our services, ensuring your satisfaction with our work. Volume Discounts for Large Projects: For extensive projects or long-term contracts, we offer volume discounts, adding value for larger scale work. Comprehensive Service Packages: Our comprehensive service packages include periodic maintenance, emergency services, and replacements, all offered at preferential rates.