Aurora Upholstery Studios, LLC

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Zip code

Scope of project

Upholstery material

Furniture pieces

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Introduction: We are very customer service oriented. We are very detail oriented, on budget, and on time. We will provide quotes and design tips for your home at no cost. We strive to MAKE OUR CUSTOMERS HAPPY!

Overview

Hired 18 times

4 employees

44 years in business

Payment methods

This pro accepts payments via Cash, Check, and Zelle.

Social media

Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2019

2018

Featured Projects

36 photos

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Excellent 4.9

13 reviews

5

92%

4

8%

3

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Read reviews that mention:

Barbara L.

Apr 23, 2018

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Hired on Thumbtack

Susana and Carlos gave new life to my favorite chair. Susana worked with me on fabric selection and was quite patient with me. After deciding on combining two fabrics Carlos assured me that it would look good and he was so right! His craftsmanship is magic. I’m so happy to have found them . I may never buy another new piece of furniture. Thumbtack and Aurora Upholstery Studios… two thumbs up!

Details: Reupholstery • Upholstery repair • Armchair • Cotton • Outdoor material • No, I will need the professional to provide the fabric • $400 - $600 per piece of furniture • I travel to the upholstery specialist

Aurora Upholstery Studios, LLC's reply

It was pleasure to give your chair life again. It was a pleasure to work with you. Thank you

Furniture Upholstery

Muneesh S.

Dec 9, 2017

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Hired on Thumbtack

We were looking for experts & found Aurora Upholstery on thumbstack. My experience right from initial quote to the final delivery of the product was flawless, the final outcome was beautiful & very neat(Specially the piping work around the seat). They help us select the cloth and total pricing was also very reasonable, I also did not have to followup. They delivered it on agreed date. I would recommend them for any upholstery work.

Aurora Upholstery Studios, LLC's reply

Our goal is customer satisfaction!! Thank you for the opportunity to assist you on your project!! Come back to visit us soon

Furniture Upholstery

Marita E.

Mar 14, 2020

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Hired on Thumbtack

An amazing job by Susana and Carlos! Beautiful work at a reasonable price. Accommodating in terms of drop off/pick up and communicative throughout the process. Thank you!

Details: Reupholstery • Armchair • Cotton • No, I will need the professional to provide the fabric • At the pro’s location

Furniture Upholstery

Christie t.

Feb 14, 2018

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Hired on Thumbtack

Aurora was not only fast and responsive, they are well priced. We will be using them for all of our future projects. Thanks again

Details: Reupholstery • Armchair • Vinyl • No, I will need the professional to provide the fabric • $200 - $400 per piece of furniture • The upholstery specialist travels to me

Aurora Upholstery Studios, LLC's reply

Christie, It was a pleasure to work with you. When you are ready for your next project we are only over the tunnel. Thank you so much for your business!

Furniture Upholstery

Stephanie K.

Nov 15, 2017

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Hired on Thumbtack

Very professional, husband and wife team. They were super responsive to my request and knew exactly what the problem was and how to take care of it. Now I am waiting for the job to be completed. I will update when I see the final product but I'm sure they will do an amazing job.

Details: Reupholstery • Upholstery repair • Sofa • Dining chair(s) • Leather • No, I will need the professional to provide the fabric • $200 - $400 per piece of furniture • The upholstery specialist travels to me

Aurora Upholstery Studios, LLC's reply

Thank you for the opportunity!!

Furniture Upholstery

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our estimates are pretty much true to their value. Only when we open certain pieces and find surprises then we have to discuss the additional charges with our clients. This happens rarely, but no one wants surprises at the end.
What is your typical process for working with a new customer?
Customer sends us a photo of the furniture/cushion/banquette/etc., to be reupholstered. The quote is sent back to the customer within 24-48 hours. If customer agrees we start the process for the project immediately. Customer chooses the fabric, we order it and pickup the furniture. The timeline starts after we have everything in our studio and 6-8 weeks later or sooner, the furniture is complete and redelivered back to the customer.
What education and/or training do you have that relates to your work?
We have 38 years of experience in the upholstery business.