Bonnie was prompt in contacting us to set up a time for her to walk through the house and give us the details about the cleaning service. The team arrived right on time and did a nice job. There were a few areas that I think could have used a bit more attention, but overall the house was cleaned pretty well. That evening, Bonnie called me to follow up and to see if I was satisfied with the job. We talked about the few areas that I felt weren't cleaned as well as they could have been. She genuinely accepted the feedback and we discussed how we could work together to communicate expectations for the next cleaning. I am looking forward to using Davolos Cleaning on a regular basis (every other week) as we move forward into what I expect will be a very busy school year. I was (and am) extremely impressed with the professionalism, punctuality, and customer service provided.