FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Vacay N Co, our rates vary based on the services being requested. Whether you're booking a luxury rental, concierge service, or event coordination, pricing is tailored to reflect the scope and type of service provided. We are always upfront about our fees—there are no hidden costs. All pricing details will be clearly communicated before booking so you know exactly what to expect. We also offer occasional discounts for early bookings, extended stays, and promotional events—be sure to stay connected for the latest offers.
- What is your typical process for working with a new customer?
At Vacay N Co, we start every client relationship with a personalized consultation to understand your needs, preferences, and vision. Whether you're planning a vacation, booking concierge services, or organizing a special event, we take the time to learn what matters most to you. Once we’ve identified your goals, we provide service options, transparent pricing, and a clear outline of next steps. From there, we handle the planning and coordination so you can focus on enjoying the experience. Throughout the process, we stay in close communication to ensure everything runs smoothly and exceeds expectations.
- What education and/or training do you have that relates to your work?
I have completed full travel agent training, which includes industry-standard certification and comprehensive knowledge in vacation planning, booking systems, and client care. In addition, I’ve received specialized training from major hotel and resort chains as well as top cruise companies. This hands-on experience allows me to provide expert guidance, insider tips, and seamless travel arrangements tailored to each client’s needs.