FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer flat-rate pricing with no hidden fees. Our goal is to provide transparent and fair pricing, and we’re always willing to work with our customers if they have budget concerns or need flexibility.
- What is your typical process for working with a new customer?
Our typical process starts with a consultation to understand the customer’s needs and the scope of the project. From there, we schedule a site visit if needed, provide a detailed estimate with flat-rate pricing, and discuss any available rebates or incentives. Once approved, we schedule the work at the customer's convenience and keep communication open every step of the way until the job is complete and the customer is satisfied.
- What types of customers have you worked with?
We’ve worked with a wide range of customers, including homeowners, small businesses, commercial property managers, and industrial facilities. Our experience includes everything from residential service calls to large-scale electrical upgrades, lighting retrofits, EV charger installations, and smart device integrations. No matter the size of the job, we focus on providing reliable service and building long-term relationships.