USA Flooring LLC
USA Flooring LLC

USA Flooring LLC

Free on-site estimate


Responds in about 2 hours

Introduction: We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers’ needs. It is our mission to provide excellent workmanship, and complete customer satisfaction from start to completion of a project. In order to understand the needs, and expectations of our customers, we take great care to work, and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Overview

Hired 13 times

Serves Dorothy, NJ

Background checked

License verified

8 employees

4 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2022

Featured Projects

33 photos

  • Tile Installation and Replacement - Seaside Park 2

    Tile Installation and Replacement

Specialties
Tile type

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Reviews

Customers rated this pro highly for professionalism, work quality, and value.

Very good 4.6

9 reviews

5
89%
4
0%
3
0%
2
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1
11%

Read reviews that mention:


pro avatar
Nelson R.
4 weeks ago
·

Hired on Thumbtack

Hired on Thumbtack

We hired USA Flooring to tile our bathroom walls and floor. We were very happy with the quality of the work and the knowledge of Nelson, the installer.

Details: Bathroom • Floor • Backsplash • Wall • 51 - 100 sq ft • Wood • Ceramic • Yes, I already have the tiles

USA Flooring LLC's reply
Thank you so much for your kind words! We're thrilled to hear that you're pleased with the tiling work in your bathroom. Nelson is indeed a knowledgeable installer, and we're lucky to have him on our team. Your feedback is greatly appreciated, and it was a pleasure working on your project. We look forward to helping you with any future projects.
Tile Installation and Replacement
pro avatar
Joel M.
Nov 27, 2023
They gave tremendous customer service and were always on time and it came out even better than I had hoped. I would go to them for all my construction needs!
USA Flooring LLC's reply
Dear Joel M., Thank you so much for your positive review and for taking the time to share your experience with USA Flooring. We're thrilled to hear you're satisfied with the outcome of your flooring project! It was our pleasure to work with you, and we're glad we could meet your expectations. Your feedback is invaluable to us and motivates our team to continue delivering exceptional service. We look forward to the opportunity to assist you with any future projects. Warm regards, Abel Bomtempo Jr. USA Flooring
pro avatar
Kerry P.
Nov 26, 2023
When it comes to necessary building, roofing, and flooring work, they has been the greatest organization to deal with. Especially the job they finished in our kitchen and basement combined, my wife was really pleased. We will be endorsing everyone who lives nearby.
USA Flooring LLC's reply
Dear Kerry P., Thank you so much for your positive review and for sharing your experience with our flooring project! We're thrilled to hear that you're pleased with the outcome. At USA Flooring, ensuring your satisfaction and delivering high-quality work is our top priority. Your feedback is incredibly valuable to us, and we're glad we could meet your expectations. We look forward to the opportunity to serve you again in the future. Should you need any more assistance or have another project in mind, please don't hesitate to reach out. Warm regards, Abel Bomtempo Jr. USA Flooring
pro avatar
Mark C.
Nov 26, 2023
Best experience I’ve ever had. They made the process extremely seamless and it came out exactly how my wife wanted. Would recommend 10/10
USA Flooring LLC's reply
Dear Mark C., Thank you so much for your positive review of your bathroom renovation project with us! We're thrilled to hear you're pleased with the outcome. At USA Flooring, we strive to exceed expectations, and knowing we've achieved that with your project is incredibly rewarding. Your satisfaction is our top priority, and we're grateful for the opportunity to have worked with you. Should you need any more assistance or have future projects in mind, we're here to help. Thanks again for choosing us and for sharing your experience! Warm regards, Abel Bomtempo Jr. USA Flooring
pro avatar
Al P.
Jan 28, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Not a very professional company! I setup a date and time for them to come to our house for an estimate to refinish our floors and they never showed up. I called them several times and left messages but never received a call back, how can you run a company and do that to people? For this reason alone I would not recommend them for any kind of work.

Details: 501 - 750 sq ft • Supports and fixtures installed into floor • Radiant heating system in floor • I need a stain applied • Residential

USA Flooring LLC's reply
Dear Al P., We are truly sorry to read about your disappointing experience with our company. Please accept our sincerest apologies for the inconvenience and frustration caused by the missed appointment and lack of communication. This is far from the level of service we aim to provide and falls short of the professional standards we set for ourselves. We understand how valuable your time is and it was never our intention to waste it or cause you any distress. We are taking your feedback very seriously and are already looking into where our processes failed in this instance. We are committed to not only addressing this issue internally but also to ensuring it does not happen again to you or any other customer. We would greatly appreciate the opportunity to make things right. If you are willing, we would like to personally discuss your experience and see how we can rectify the situation to your satisfaction. Additionally, we are keen to offer you a priority appointment and a special consideration on your quote as a gesture of our genuine regret and in hopes of rebuilding your trust in us. Please contact us directly at 732-713-1035 at your earliest convenience. Your feedback is invaluable to us for improvement, and we hope to have the chance to demonstrate our commitment to quality service. Thank you for bringing this matter to our attention, and again, we are deeply sorry for any inconvenience we have caused.
Hardwood Floor Refinishing
Credentials
License

License Type: Home Improvement Contractor (NJ)

License verified on 4/2/2024

Background Check

Abel Bomtempo Jr

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