Rapidsoft Systems, Inc.

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Introduction: RapidSoft Systems is a leading provider of advanced software development and outsourced IT services to its clients around the globe. We develop all kinds of software for our customers and maintain their software, web portals, cloud services, and servers. We have executed over 650 successful software projects, 500+ mobile apps and 200+ web applications. It is our aim to provide the best solution to our clients. We are a US (NJ) company with offices in the US and India, and a member of the NJ Technology Council. We have been operational for nearly 10 years. We ensure that your IPR (the unique value of your applications) is protected. As a technology company with a world-class engineering team, we make use of outstanding practices to ensure quality and reliability. Our core strengths are the following: * Mobile Software Development - iPhone, Android, and Blackberry. We have developed over 150 mobile applications * Web 2.0 Social Networking - We have developed many social networking sites. * E-Commerce Platforms - If you are planning to go online or need a cutting-edge technology, our team can help. * Database-Driven Solutions * Networking and Security Solutions * Media Streaming Application and Google APIs * VoIP/SIP/Asterisk Solutions * H/W Design With a seasoned management team with combined development experience of hundreds of man years, more than 350 successful projects execution experience, a history of R and D with many patents filed, and expertise in both H/W and S/W, we deliver when others fail. We are a preferred development partner of prestigious Silicon Valley technology companies. We have a quick resource augmentation. We add more resources if needed at any point during the project cycles to meet the dates and commitments at no cost to customers. The comprehensive list of projects executed, detailed company presentation, and draft of our master S/W agreement with full terms and conditions is available on request.

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3.0

2 reviews

50%

Beware O.

Jul 11, 2012

Beware of Rapidsoft Systems And Mobisoft Technologies For Your App Development In My Opinion: Rapidsoft Systems operates unprofessionally. The CEO made rude comments in e-mails. You should refrain from doing business with this company. Pre Contract: Rapidsoft Systems did not completely research the feasibility of my apps development. They made statements they could not later keep. Post Contract: They used the English language in a way that I could not understand. They made misleading and conflicting statements. They deemed a key functionality "unfeasible" half way through the development. They failed to provide an adequate solution to the unfeasible functionality. They failed to provide working builds. They never completed the app. The CEO refused my request for a refund and claimed I still owed the company money. Let's face it. Creating an app by using a development company in the US can be quite expensive, especially compared to companies' offshore whose pricing is very competitive. Better yet, down right cheap! Like me, you've probably done your due diligence in researching these offshore app developers and probably found one you've liked. Great reviews, maybe you were even shown some of their apps found on platforms like Apple, Android and BlackBerry. After an exhaustive on-line search for a company who could develop my app at an affordable price, I ended up unknowingly being sucked in by a company in India called Rapidsoft Systems and their sister company Mobisoft Technologies. Yes, I expected there to be a slight language barrier, but initially did not think it would be a problem. Boy, was I wrong! I also assumed that their development skills would be on par with the US. You guessed it, another bad assumption on my part. In the beginning, I was communicating with someone at Rapidsoft Systems named Manny Srivastava. He was probably the worst of all of them when it came to answering my questions. His English left a lot to be desired and he only answered about half of my questions. I tried writing them again and this time was contacted by the CEO of Rapidsoft Systems (Dr. Brijesh Kumar). I liked the fact that Mr. Kumar had a Ph.D. and had worked in the industry for many years. He answered all of my questions in a complete and reassuring manner. After spending considerable time looking over my wireframe documents he assured me that my app could be developed. He was prompt, courteous and more or less promised me the world with regard to developing my app. I eventually signed a contract with Rapidsoft Systems for a price tag of just over 8K. I felt very comfortable at that time. I should add that there were actually several contracts drawn up as there were many mistakes made by Rapidsoft Systems for the first few drafts. In retrospect and prior to the signing of the final contract, there were so many red flags thrown up at me, but for some reason I could not see them. For Example: The fact that Rapidsoft Systems had only developed a few apps for BlackBerry (the chosen platform for my app). Because of my dealing with Manny Srivastava, I had asked Mr. Kumar that I not work with Manny Srivastava for obvious reasons. However, when I read the initial contract, my point man for the commercial side was listed as Manny Srivastava. Not a good sign. There were also mistakes in the pricing and which phone my app was to be developed for. There was also a question regarding T&M (Time & Materials). I had asked Mr. Kumar: "Am I to understand that I will still have to pay for T&M if the app should fail and cannot be rectified?" His response was "It is a standard clauseif a particular feature cannot be implemented because of absolute technical difficulties then we will either suggest alternatives or advise you to cancel the project. Only one case has occurred like that in nearly seven years." (Another huge red flag missedthis by the way is exactly what happened to me later on in the apps development). According to the final contract, my project manager was to be Himanshu Sharma. However, over the course of time I received updates and comments by several people including him. On the surface this may seem harmless, but hearing from as many as four different people only added to the confusion. Most of the time I not only had to deal with a horrendous language barrier, but often times found all of them contradicting each other and/or providing information that was far less than accurate. The sample builds that were sent to me over the span of many weeks had always contained flaws. Again, as sample builds you may find this to be expected, but when they told me that a particular feature worked just fine on their end, but not on mine, well, you can see how that would add to my frustration and concern. At one point when I questioned why something was not working, they informed me that a featured they assured me they could develop was all of a sudden "unfeasible". Needless to say I was outraged at hearing this. Especially when this particular feature was a key element to the functionality of my app. They even went as far as implementing a work-around without first running it by me. They made several futile attempts at a work-around, but in the end, nothing was acceptable to me as they compromised my design. When all seemed lost and I realized that they could no longer develop my app per my specs, I wrote Rapidsoft Systems and gave them their required 30 day notice to terminate the contract. Shortly after the 30 day period I heard from Mr. Kumar. He stated that I was not allowed to terminate the contract and that I was to be held responsible for the balance of the contract which was another 4K. I retained an attorney and was advised of my rights under the law pertaining to the contract. I learned very quickly that I was well within my rights to terminate the contract and in fact could sue for the 4K I had already paid them. In Conclusion: This company has been an absolute nightmare to deal with. I feel that I've been taken advantage of from the start. I do not believe that this company is in the business to provide good customer service, as this was hardly the case with me. In my opinion, Rapidsoft Systems will promise you the world and say anything to get your business. They certainly didn't spend enough time initially determining whether my app could be fully developed. If they did, they would have seen that their development skills weren't up to the task. No, instead they led me to believe otherwise and unfortunately it ended in a disaster. I do not recommend this company to anyone looking to have an app developed for market. My advice is to pay a little more and shop locally within the US. Your chances are much better if you do. I would suggest the following before signing a contract with anyone: Fully research the company you're looking to hire. Scour the Internet for reviews. Check with the Better Business Bureau. Make sure the company has developed apps that can be found on your chosen platform. Check the ratings of the apps you do find. Make sure that the company has a full understanding of your apps functionality and can fully develop it per your specs. Get that in writing! Run the contract by an attorney and make sure that you are fully protected against mishaps.

Rapidsoft Systems, Inc.'s reply

This gentleman expected us to do something that was technically impossible to do because of the Blackberry mobile device limitations. He was given numerous alternate solutions and options to complete the project or even add more features at no cost. He just wouldn't listen to any thing. He wouldn't even take a phone call. Our team tried its best to work with him, but he wasn't willing to cooperate at all. In 7 years, we have executed over 350 projects. 100+ mobile applications in the market place. We are a "customer First" company, and it is our aim to do the best that we can for every customer. But then, you will always meet someone who just cannot be satisfied.

Mike R.

Apr 17, 2013

What a pleasure to work with Rapidsoft Systems. They have extremely talented smart phone app and website development resources. Especially the management team has extensive experience and huge knowledge for IT industry and technology. Rapidsoft designed, developed and programmed our Website and native Mobile apps on iPhone and Android phones which is quite extensive. Rapidsoft came up with a menu structures, Work flow and good designs. They have delivered our projects on desired schedule and with the best solution. For the Rapidsoft Systems Team, Team is very prompt in responding and developers were always available for the discussions. I have experienced a transparent operation. I have closely worked with project manager, team lead and developers all were very understandable, experienced and best part was they were knowledgeable. We have implemented new ideas into our product and it can't be possible with the help of Rapidsoft Systems team. Thank you rapidsoft's team and i enjoyed working with you guys. Rapidsoft Systems CEO Dr. B. Kumar, having huge experience and has held many senior engineering management and executive positions with major fortune. He provides the guidance to the engineering teams, manages key projects, and sets company's overall strategic and technological directions. It was my pleasure to working with him. He was available any time to discuss and he provides us vision and guidelines to making our project success into the market and the result is we are getting tons of app downloads and compliments on how it looks and User interface. It was a pleasure to work with Rapidsoft Systems. They understood our vision completely and quickly grasped our personality and design desires. Their implementation was quick and seamless and they followed through on every question or change we requested. I would highly recommend Rapidsoft Systems and their team for your next project.

FAQs

What types of customers have you worked with?
We develop Mobile applications for iPhone, Android, Blackberry and other smart phones. We have prouced over 100+ applications. Secondly, we do handle web based applications using mySQL and PHP. We work with a number commerce carts (software) and can create an on-line custom platform for e-commerce.
What advice would you give a customer looking to hire a provider in your area of work?
Look for reliable local partner, make sure your NDAs are covered, and quality is more important than saving a few dollars.