VPQ Computer & Telecom LLC
About this pro
If you are looking for an IT company to provide you with 100% satisfaction, then your search is over. VPQ has been able to network our companies servers in a complex Mac to Windows environment, where other companies were not able because the software was too new for them to troubleshoot. They have also been able to save us over $10k annually on our phone and internet services, by reviewing our current contracts, service specifications and recommending services that would be more in line with what we need. They definitely give you the feeling that you have an in house IT department that we all need at some point with the added quick responsiveness of perfect customer service.Dec 14, 2012
Vince (VPQ) is an outside contractor, who has worked with me and other members of our company for over six years. . He is the go to person whenever I or anyone has an IT problem and he has always been available to help no matter where he happens to be. His techs are reliable, courteous and knowledgeable. He has planned, reviewed and supervised numerous jobs for our IT, Florida team. He has been the eyes and ears of our company when our people could not be available. We depend on Vince and his team for minor and major jobs. I dont know how I could have survived without his help on numerous occasions. He is a lifesaver.Dec 13, 2012
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- What advice would you give a customer looking to hire a provider in your area of work?Make sure the provider is willing to provide business references that you may contact. A reasonable anmount of telephone discussion should be expected before the site visit. If your system is beyond repair, the ethical thing for the provider to do would be to give you his/her opinion before coming onsite and charging you. It's all about being reasonable and honest with the customer.