FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have straightforward pricing which means we can provide you a price once we arrive at your home and look at what you want completed. Since our prices are set before we arrive it is your protection that we are not making up our price by the home you live in or the car you drive.
- What is your typical process for working with a new customer?
Once scheduled we operate this way: 1. You will receive a text message the day before your appointment to confirm your appointment. 2. The day of your appointment, you will receive a text message when we are on our way to your home. This will include a picture and a short bio of the technician. 3. Once at your home we will treat your home with special care which includes wearing floor protectors and cleaning up when we are done. 4. You will be given options for repairs or installations 5. You choose what you want to have completed. 6. We either do the work or schedule for another day to fit your schedule. 7. We collect payment. 8. You will receive a text message we are completed and that will give you a chance to leave a review.