FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have no hidden costs; our pricing is clear and open. All estimates include labor, supplies, and relevant taxes, ensuring that customers know precisely what to expect before work begins. We provide excellent specials as well as Military, Veteran, and Teacher discounts.
- What is your typical process for working with a new customer?
We begin by understanding the issue and when it started. During the in-home consultation, our technician will identify the problem and recommend the best solution—whether it’s a simple tune-up or a full door replacement. We guide the customer through each step and clearly explain all available options.
- What education and/or training do you have that relates to your work?
All of our technicians bring many years of hands-on experience in the field, ensuring expert service and reliable solutions. Their extensive knowledge allows them to accurately diagnose issues and perform repairs or installations with efficiency and professionalism.