FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
With a 100% on-time delivery track record, you can trust us to complete your project efficiently and reliably. Let’s collaborate to find the perfect solution for you. We provide you with the best value, simply let us know your budget, its that easy, we can tailor your design package accordingly by adjusting features to fit your needs. If you don’t have a set budget, no problem. Just share a detailed description of your goals, preferences, and desired timeline. From there, we’ll create a custom proposal designed to meet your expectations.
- What is your typical process for working with a new customer?
Our Process We offer flexible consultation options to suit your needs—via email, phone, video call, or in-person at our office. Whether online or face-to-face, we’re happy to connect however works best for you. To get started, simply fill out our online design form. Once submitted, one of our designers will contact you to discuss your project in detail and ensure we fully understand your vision. From there, we’ll create a logo based on your input. In addition to your concept, we often provide alternative design ideas based on our professional insight. You'll typically receive 2 to 4 logo concepts to review—some based on your direction, and some inspired by what we believe will work best for your brand. The process is collaborative and stress-free. You may love one logo as-is, or want to mix elements from a few designs. Either way, we offer unlimited revisions to ensure you end up with a logo you truly love.
- What education and/or training do you have that relates to your work?
All of our artists are certified and work locally, on-site. We are proud to have a team of five exceptionally talented artists, each of whom is award-winning and brings a distinct creative perspective to every project. Our designers specialize in a wide range of areas, including: - Product packaging design - Logo and brand development for startups - Legacy brand refresh and re-design - Animal and pet industry branding - Cannabis and wellness industry design These are just a few of the many niches we serve. No matter the industry, our team combines strategic thinking with artistic expertise to deliver impactful, original design solutions.