If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Because we genuinely care about our customers, Hawthorne Plumbing, Heating & Cooling offers same-day and emergency services for all your plumbing and HVAC maintenance and repair.
All jobs completed by our trained and professional technicians are backed by a 100% workmanship guarantee. Same-day service is offered throughout Southern Highland, Las Vegas, Henderson, North Las Vegas, the Lakes, Summerland, and beyond. In Northern Nevada, same-day services are offered in Reno and Sparks and surrounding cities.
We offer free in-home replacement estimates.
We also offer FREE 3rd party senior check service, that way you can make sure that your loved ones are doing well no matter where you are.
From routine air conditioner maintenance and emergency heating system repairs to everything in between, Hawthorne Plumbing Heating and Cooling is your #1 choice for plumbing, heating and cooling service in Reno and Las Vegas.
Overview
Current Top Pro
Hired 7 times
Serves Reno, NV
Background checked
License verified
23 employees
23 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, and PayPal.
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Very good 4.6
103 reviews
5
84%
4
2%
3
4%
2
4%
1
6%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Vanessa M.
6 days ago
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Hired on Thumbtack
Jesse was incredibly thorough with clearing the clog in our shower/tub drain. We had a few other minor plumbing issues and he was able to solve it all. Appreciate the commitment to service. Will call Hawthorne plumbing for any and all plumbing services in the future!
Plumbing Drain Repair
Nichole R.
May 11, 2026
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Hired on Thumbtack
I had Anthony from Hawthorne Plumbing install new faucets in my RV. He was punctual and completed the job quickly, very professional and friendly. He was available to get the job done the next day too!
Details: No, I do not need to replace a sink • As recommended by professional • 2 sinks • 2 faucets • House
Sink or Faucet Installation or Replacement
J H.
Feb 16, 2026
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From Google
I tried using a different company after previously using Harthorne Plumbing for a clogged drain after Harthorne was unable to come the day I needed them to. That was a big mistake, the other company attempted to unclog the drain and when it was unsuccessful they still tried to charge me. They refused to use a longer snake for my kitchen sink unless I paid them more money. Harthorne eventually came out fixed the problem and charged me a fair amount.
Hawthorne Plumbing, Heating & Cooling's reply
Thank you for sharing your thoughtful review with us! We're delighted that we could resolve the issue for you after your experience with the other company. If you ever need anything in the future, we're just a call away. Your satisfaction is incredibly important to us, and we appreciate your continued trust in our services.
Deb T.
Jun 30, 2025
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From Google
We have been customers of Hawthorne, Plumbing, Heating, and Cooling for years. They come out twice a year to inspect furnace and air conditioning units. We had 20 year old air conditioning units that were on borrowed time and after the inspection visit this year, we decided to go ahead and replace the units. The time between the inspection and appointment to have them installed was just a few days. We were surprised at how quickly they were able to send a team to replace the units. Quincy and Steven arrived on time on our scheduled day and worked diligently replacing the units. They were polite, kind, neat, and respectful of us and our home. The units have been in place for a week and Quincy just came back out to check the units and reassure us that all was working properly. Our old units made terrible noise, so we were not used to what new, working units sounded like. LOL! Again, Quincy was just so incredibly kind, respectful and reassuring. What an asset he is to Hawthorne, plumbing, heating, and cooling. We highly, highly recommend the company as a whole and maybe when you need them, you will have the privilege of Quincy doing the work.
Hawthorne Plumbing, Heating & Cooling's reply
We truly appreciate your amazing feedback, Deb! It's wonderful to know our team could assist you promptly and with care. Quincy and Steven are indeed great assets to our team, and we're so happy that you felt well taken care of. Thank you for your continued trust, and we look forward to serving you again in the future!
Donna G.
Sep 2, 2025
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From Google
Quincy possesses excellent customer service and communication skills. He communicated with me throughout his diagnosis of my ac system in a way that I understood. Hes a 10 out of 10 and I highly recommended him for your HVAC service needs.
Hawthorne Plumbing, Heating & Cooling's reply
Wow, we're delighted to hear Quincy made such a positive impact on your experience with us! Your kind words about his communication are incredibly encouraging. 😊 We're excited to continue elevating your service experience in the future. If there’s anything else you need, we're here for you!
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest, straightforward pricing with no surprises. Before any work begins, we explain the issue and provide clear pricing so you can make an informed decision.
Our service calls include a professional diagnostic to accurately identify the problem. If you choose to move forward with the repair, that diagnostic fee is often applied toward the work.
We aim to provide fair, competitive pricing while using quality parts and professional workmanship so the job is done right the first time. From time to time we also offer seasonal specials or discounts for certain services.
Our goal is simple: transparent pricing, reliable work, and long-term customer relationships built on trust.
What is your typical process for working with a new customer?
When a new customer contacts us, we start by asking a few questions about the issue so we can understand what’s going on and schedule the right type of service visit.
During the appointment, we inspect and diagnose the problem, explain the cause, and go over the recommended solution with you. We make sure you understand the work before anything begins.
Once approved, we complete the repair or service using professional tools and quality parts. Before we leave, we test everything to make sure it’s working properly and answer any questions you may have.
What education and/or training do you have that relates to your work?
Hawthorne Plumbing, Heating & Cooling has been serving customers for over 23 years and comes from a family background of three generations in the plumbing trade.
Our technicians have been trained through professional union programs, including the Plumbers and Pipefitters Union Local 525 in Las Vegas and United Association (UA) Local 350 in Reno. This level of training emphasizes proper installation practices, safety, and high professional standards in both plumbing and HVAC work.
Our team also holds EPA HVAC certification and has completed manufacturer-specific training on modern heating and cooling equipment. Because plumbing and HVAC technology continues to evolve, we participate in ongoing training to stay current with new systems, tools, and best practices.
Our focus is providing dependable service, knowledgeable technicians, and solutions homeowners can trust.
