FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Janitorial Excellence LLC, we offer competitive and fair pricing tailored to each client’s specific needs. Our rates are based on factors such as the size of the space, frequency of service, and the type of cleaning required. For long-term or recurring contracts, we offer discounted rates and flexible packages.
- What is your typical process for working with a new customer?
It all starts with a quick phone call to better understand your specific cleaning needs and goals. From there, we schedule a walkthrough of the space so we can assess the scope of work and provide an accurate, customized quote. Once everything is agreed upon, our professional team arrives on the scheduled day with all the necessary equipment and supplies to get the job done efficiently and thoroughly. We aim to make the entire process smooth, transparent, and tailored to your satisfaction.
- What education and/or training do you have that relates to your work?
Janitorial Excellence LLC is fully licensed and insured, giving our clients peace of mind from day one. Every member of our team undergoes background checks and is thoroughly trained to meet our high standards in commercial and residential cleaning. We prioritize safety, professionalism, and consistency, which is why every job is supervised directly by the owner to ensure everything is done to our exacting standards. With over 15 years of hands-on experience, we bring both skill and accountability to every space we clean.