FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the volume of junk loaded into the truck, not by the hour. Estimates are provided upfront, so there are no surprises. Additional fees may apply for special disposal items (e.g., mattresses, tires, hazardous materials) as required by local facilities. We also offer discounts for repeat customers, senior citizens, and military personnel.
- What is your typical process for working with a new customer?
We start with a quick phone call or online booking to understand your needs. From there, we schedule a convenient time to provide an on-site estimate. Once approved, our crew handles everything—loading, hauling, and responsible disposal or recycling. We always sweep up the area when finished, leaving it clean and ready to use.
- What education and/or training do you have that relates to your work?
Our team is trained in proper lifting and loading techniques to ensure safety and efficiency. We maintain compliance with OSHA standards and are trained in handling recyclable materials, electronic waste, and items requiring special disposal. We also stay updated on local landfill and recycling facility guidelines.