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Licensed
This pro has verified their business license with Thumbtack.
Type of heating system
Heating system problems
Online now
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About
Greetings, everyone! We are proud owners of VacRock NY Inc Contractor license # 2131124-DCWP. We offer and provide the most convenient, reliable, and cost-effective Commercial & Residential HVAC service you can hire in New-York, New Jersey.
As a first-time client, we are delighted to offer you a complimentary 10% discount on all same-day services.
We provide a 6-month work guarantee and are fully insured, NADCA certified and google Guaranteed.
Overview
Hired 54 times
Serves Brooklyn, NY
Background checked
License verified
6 employees
9 years in business
Business hours
SunClosedMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
Credentials
License verified
Home Improvement Contractor
License region: New York City, NY
Background checked
Passed by Kader Kader on Jun 13, 2023.
Services offered
Type of heating system
Heating system problems
No problem, just need maintenance
No heat
Not enough heat
Unusual noises from inside
Building height
Single-level
Two-story
Three-story
High-rise
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
136 reviews
5
96%
4
2%
3
1%
2
0%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
frances M.
Nov 16, 2025
•
From Google
I highly recommend this company. I had an emergency and needed prompt response and immediate action. Within 2 days the job was done , and at a great price. I cant say enough about the owner and his men. If youre looking for honest , professional, experienced and ethical contractors look no further than. These men are trustworthy and true to their words . I hired them to install a new furnace, The job was complete within 2 days. Dont waste your time trying other contractors, I have been through the mill , for years owning a multi family , So many dishonest , incompetent, and greedy companies. Other contractors told me I had to wait days to start the job,it was an emergency and needed to be address ASAP. All other wanted to charge me astronomical prices and I needed to wait days before they could start or finish the job . My tenants needed heat immediately. I am so pleased with the work,and wish this company much continued success. God bless them abundantly.Thete are only 5 stars here , but I wish I could give them a 10!
VacRock's reply
Thank you so much for this incredible review and for trusting VacRock with such an important job. We truly appreciate your kind words.
Our entire team is committed to providing honest, reliable, and professional HVAC service across New York. Whether it’s emergency heating repair, furnace installation, or full HVAC system service, we work hard to respond quickly and deliver exceptional results — exactly as promised.
We’re glad we could be there within the hour and resolve your heating issue safely and efficiently. Installing your new furnace in just two days, at a fair price, is the level of service we strive to provide for every customer.
Thank you again for your high recommendation and warm wishes. We’re honored to have earned your trust, and we’re always here whenever you need heating, cooling, or HVAC maintenance.
— VacRock NYC Heating • Cooling • HVAC Experts
Frances M.
Nov 16, 2025
•
From Google
This company by far is the best in all of New York. I highly recommend this company. The owner is honest, equipped, knowledgeable and true to his word. There was a serious problem that needed to be addressed immediately and he was there within the hour . Not only did he get the job done quickly and as promised, his price and service was excellent. The men and team are great , professional and trustworthy. They installed a new furnace in 2 days as promised, And there prices cant be beat . There are not enough words to say here., I wish this company the greatest continued success. God bless them , they literally saved me in more ways than one .
VacRock's reply
Thank you so much for this incredible review and for trusting VacRock with such an important job. We truly appreciate your kind words.
Our entire team is committed to providing honest, reliable, and professional HVAC service across New York. Whether it’s emergency heating repair, furnace installation, or full HVAC system service, we work hard to respond quickly and deliver exceptional results — exactly as promised.
We’re glad we could be there within the hour and resolve your heating issue safely and efficiently. Installing your new furnace in just two days, at a fair price, is the level of service we strive to provide for every customer.
Thank you again for your high recommendation and warm wishes. We’re honored to have earned your trust, and we’re always here whenever you need heating, cooling, or HVAC maintenance.
— VacRock NYC Heating • Cooling • HVAC Experts
George L.
Oct 14, 2024
•
Hired on Thumbtack
I found VacRock on Thumbtack and scheduled a thermostat replacement with Kad. From the initial consultation to the final installation, the entire experience was fantastic.
Andrei and his partner arrived on time and were consummate professionals. They thoroughly inspected my HVAC system, clearly explained what needed to be done, and provided a fair and transparent quote. I was particularly impressed with their attention to detail – they went above and beyond by addressing some minor issues with my system that weren't even part of the original job.
After efficiently installing the new thermostat, Andrei took the time to test everything and patiently showed me how to use it. As a landlord with multiple properties, I really appreciate their honesty, efficiency, and commitment to quality work. I'll definitely be calling VacRock, and specifically requesting Andrei, for any future HVAC needs. Highly recommended!
I had VacRock come out to investigate a failing unit and perform preventative maintenance on a second. They arrived on time and respected our home by taking off their shoes. The customer service, politeness, workmanship and comprehensive analysis was top notch. It is truly a pleasure using VacRock and the price was surely worth the peace of mind. That said, the prices transparent, very reasonable and honored. At the end of each service, an invoice is provided via email etc. The invoice provides not only the price breakdown, but also a comprehensive analysis of work done and the system status. I am very impressed with the professionalism and efficiency of the service. They are now my go to and I highly recommend them for all your HVAC needs.
VacRock's reply
Thank you so much for your kind words and detailed feedback! We’re truly grateful for the opportunity to assist you.
Ivan P.
Apr 14, 2024
•
Hired on Thumbtack
VacRock did a great job at my house. I bought the house recently and the previous owners must have never cleaned the hvac system before - it was bad. It took the team several hours to ensure everything is cleaned and sanitized properly. I picked the company based on the great reviews and I’m glad to leave another one myself. Will use again!
Details: House • Two-story building • 1,000 - 2,000 sq ft • Heating and cooling • 6 - 10 vents
Duct and Vent Cleaning
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
As a first-time client, we are delighted to offer you a complimentary 10% discount on all same-day services.
What is your typical process for working with a new customer?
Our process for working with new HVAC customers involves the following steps:
1)Initial Consultation: We schedule a consultation to understand the customer's HVAC needs and preferences, through a call
2)Detailed Proposal: We provide a detailed proposal with transparent information about the project, including scope of work, timeline, and pricing.
3)Scheduling and Coordination: Once the proposal is accepted, we start our magic
4)Customer Satisfaction: We prioritize customer satisfaction by providing clear instructions, addressing concerns, and exceeding expectations.
5)Ongoing Support: We provide a 6-month work guarantee
Our goal is to deliver exceptional customer service, high-quality HVAC solutions, and build a trustworthy, long-term relationship with our customers.
What education and/or training do you have that relates to your work?
We provide a 6-month work guarantee and are fully insured and NADCA certified.
