FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Although job sizes vary, there is a minimum charge for services
- What is your typical process for working with a new customer?
Meeting them onsite to view the project and give an accurate price quote. Any color samples would be done on the actual floor where possible as all flooring varies by type, age, and condition. The normal payment process is 50% due at the start of the project and the balance to be paid upon completion. For smaller projects however, payment can be made in full on completion.
- What education and/or training do you have that relates to your work?
I have over 20 years of experience in the hardwood flooring trade. Since starting my first job in 1994, it is the only job I have ever worked at and take great pride in my standards