FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are more concerned with the relationship than the price so please don’t let price deter you from booking a consultation call. We offer pay-in-4 options such as Afterpay and we regularly offer discounts.
- What is your typical process for working with a new customer?
Every new customer gets a free branding consultation. A *****************************************************. When the proposal is accepted, the estimate converts to an invoice. Once payment is made, the client is fully onboarded and a Dropbox folder as well as any necessary forms are sent over by *****. Clients can text or ***** while we work and **********************. Logos take 1 week or less. Websites take 2-3 weeks but rush services are available.
- What education and/or training do you have that relates to your work?
Our creative director is self-taught in design, HTML, coding and more. Our team is comprised of talented developers and designers.