Handy Andys Detailed Cleaning
Hired 147 times
8 years in business
Cash, Credit card, Paypal, Venmo
Top Pro status
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Jul - Dec
Jan - Jun
Jul - Dec
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Move out cleaning
Pets in home
Window cleaning (interior),
Not exactly a deep cleaning. We discussed what was expected, sad to return back to the house to find a lot of uncleaned areas. Had to finish up the job ourselves to prepare for an Open House that weekend. Walls didn't look wiped down, drawers were emptied but not cleaned out, toothpaste still on the wall in the bathroom, mirrors never wiped down, outside of fridge not scrubbed, kitchen walls didn't look touched, basement stairway wall not cleaned like I specifically pointed out. Just to name a few things.Aug 18, 2019VerifiedHandy Andys Detailed Cleaning's reply
This is what the final walk through was for! The few things that were pointed out we hadnt finished yet, but were taken care of before we left. The kitchen wall and the back hall were wash gently washed because we didnt want to ruin the paint on the wall. The floors were washed, interior windows washed, surface areas, the old food was removed. We even threw in the extra bathroom and part of the basement for FREE. Again this is what the final walk through is for...to make sure everyone is satisfied. We have a high rating because customer satisfaction is our number 1 priority. If you dont talk to me, the business owner I cant help you. The worst part is that even if something was overlooked I would have come back free of charge to make sure you got what you were looking for. If you had wanted every wall washed I would have charged extra and gone to town. Im sorry you werent happy but again this is what the walk through was for. For everyone reading this: We do a final walk through after we are finished. Its important to speak up because we are here to help, not inconvenience you. If you dont speak up I cant help. Maintaining high standards is our number 1 goal and it takes your opinions to help us achieve realistic expectations.
Andy and his team did an amazing deep clean job in my apartment. They were very professional and made my house shine! Hard workers and very nice too! Thank you for all your help guys!!Feb 22, 2019Verified
We were in the process of moving into a house that had been unoccupied for sometime when we sought out services. When finished the results were not great. My hardwood floors still turn the botoms of your feet black by walking across them just once. There is visible dirt and dog hair in the window seals (I don’t own a pet). Visible dirt on the baseboards. We paid $500 to have a deep clean, walls washed and carpets cleaned but I could have done a better job myself. Lots of dirtiness still everywhere.Jun 25, 2018Verified
Andy and Jason did a great job cleaning my entire house after we had some remodeling done. I have a 2 story home with 7 rooms and 2 full baths. His quoted price was more than fair and he didn't charge extra when he went over his allotted time by 1 hour. Their cleaning entailed dusting, vacuuming, cleaning floors, carpets and furniture, cleaning bathrooms, windows. Thank you Handy Andy for a job well done!Jun 23, 2017Verified
House Cleaning (One Time)
They were not very professional or detail oriented. I was looking for someone to clean my house, not try to date me.Apr 2, 2015VerifiedHandy Andys Detailed Cleaning's reply
I am sorry you feel that way. The job was not half done when you said you were tired. That said, you never saw the finished product. I run a business/friendship. At any time could you have approached myself with any concerns. It is a shame you feel this way and I can assure you that your review will be dealt with accordingly. Our other reviews speak for themselves. My number goal is customer satisfaction.
- What is your typical process for working with a new customer?I always prefer an in person meeting. Its better to do an in person estimate, so I can see the project first hand. If we agree on a price we book the job.
- How did you get started doing this type of work?Service providers charge an arm and a leg these days and as a customer I was sick of that. I wanted to change the industry and I knew with my knowledge I could make a dent. So here I am offering a better service for a good price.
- What types of customers have you worked with?We deal with customers who don't have much free time in their hands. That's why it's such a breath of fresh air to have us come in.