FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We beat the competition! If you find a better price then ours we'll match it or beat every time!
- What is your typical process for working with a new customer?
We can Schedule a consultation (in-person or virtual) to understand the owner's needs, property details, and current pain points. Property Assessment: Request information about the property like the number of units, condition, current rent roll, maintenance history, and lease agreements (if applicable). 2. Proposal and Management Agreement Custom-Tailored Proposal: Outline s our management services, fee structure, communication methods, reporting frequency, and any additional offerings (tenant screening, maintenance coordination, etc.). 3. Onboarding and Transition Information Gathering: Collect all necessary property documentation (leases, insurance policies, vendor contracts) and tenant contact information. Tenant Notification: Inform tenants of the management change, how to pay rent, and who to contact for maintenance requests. 4. Ongoing Management Marketing and Tenant Screening: If vacancies exist, advertise the property and implement our tenant screening process for new leases. Rent Collection and Accounting: Collect rent payments, enforce late fees as needed, and provide owners with detailed financial reports. Maintenance Coordination: Address maintenance requests promptly, obtain quotes for major repairs, and keep owners updated. Inspections: Conduct regular property inspections for preventative maintenance and compliance. Owner Communication: Maintain regular communication with the property owner, providing updates and financial reports through your preferred method (phone, email, portal).
- What education and/or training do you have that relates to your work?
IREM, CERTIFIED PROPERY MANAGER FAIR HOUSING LAWS ACCOUNTING AND FINANCE MAINTENANCE AND REPAIRS LEASE LAW AND COMPLIANCE MARKETING AND LEASING INSTITUTE OF REAL ESTATE MANAGEMENT (IREM)