Computer Troubleshooters

Introduction: We are the IT department for small businesses. When things go wrong with your computer, and let’s face it, from time to time, things will go wrong, turn to Computer Troubleshooters for help. We are local computer repair experts who are part of a global network of technology specialists. We specialize in every kind of computer and every kind of problem. We've seen it all, and we've fixed it all. So when your home computer goes down, pick up the phone and give us a call. Our technicians are the most knowledgeable in the industry and are eager to solve your computer troubles. We’ll gladly make house calls; we usually arrive at your home the very same day you call, unless you prefer to bring your PC to our office. And when we’re on the case, you can rest assured that we won’t call a job complete until the issue is completely resolved. Our comprehensive computer repair and maintenance program offers the following services: * Computer Set Up We will set up any new computer hardware that you may have purchased. Why wear out your patience in trying to configure your system yourself, when we can get your system up and running in no time? * Hardware Support, Troubleshooting and Repair We troubleshoot and repair any hardware that’s currently not working properly. We can even provide replacements, if necessary. * Software Installation and Support The only thing that is more tedious than installing today’s complex applications is keeping up with the necessary upgrades. We can load and optimally configure all of your new programs and make sure that all of your applications are up-to-date. * Software Troubleshooting If your software is not functioning properly, we can troubleshoot the root cause of your problems and get your system humming again fast. Don’t waste days and weeks trying to do it yourself! * Hardware Upgrades If your PC takes forever to boot up or if your programs are running slowly, you may need a memory upgrade. Often, there’s no need for a whole new system. We can outfit your current PC with more memory, new CD-RW drives, a larger, faster hard drive, faster video cards, or any other upgrade you need. * Internet and Email Set Up and Assistance Connectivity problems are some of the most common problems experienced by our clients. We can troubleshoot your problems, no matter if you have a cable modem, a wireless connection or just plain-old dial up. We also provide training to help you learn these tools most effectively and efficiently. * Virus Protection and Internet Security Security needs to be everyone’s concern. With all the viruses out there, not to mention the scammers and spammers trying to gain access to your private data through spyware, adware, malware, and others, you need the kind of bullet-proof virus protection and internet security tools that we specialize in providing to our clients. And if you've been infected, we can scrub your system clean and make sure that it doesn't happen again. * Networking Today, many households have more than one computer. No matter if you run PCs or Macs, or a mix of both, we can create a network, so your computers can share and access files from each other. We can also set you up with a wireless router so that multiple computers can share a single-cable internet connection. * Regular Cleaning and Maintenance Does your computer run slow and sluggish? Is it not the way it did when you first bought it? We offer regular cleaning and maintenance services to ensure that your PC keeps working the way it should be. * Independent Advice and Consulting Do you think that it might be time to upgrade your system or to finally buy a digital scanner? No matter what purchase you may be contemplating, you can trust us for an honest, unbiased advice. If it’s not necessary, we’ll say so, and if it makes sense, we’ll recommend the best product for your needs. * Training Are you still having trouble in figuring out all of the features of your PC? Whether you just bought it or you've been using it for years, our tech experts can sit down with you and patiently train you in how to get the most out of your computer. We also specialize in new software and equipment training so that you’re up to speed as soon as it comes out of the box. With all of these services, and so many more, is it any wonder that Computer Troubleshooters is the world leader in computer repair and support? If you have a computer problem, or if you have computer questions that you need answered, just pick up the phone, and call us today. * Business Services When your computer system goes down, your business is dead in the water. Smart business owners know that the time to deal with computer problems is before they even happen by putting a comprehensive maintenance and service plan in place with a qualified technology partner. And, you can have no better partner than Computer Troubleshooters. Each local Computer Troubleshooters office is independently owned and operated, but it leverages the strength and expertise of our worldwide network. Literally, thousands of business owners rely on their local Computer Troubleshooter to manage their computer systems and ensure peak performance and productivity among their employees. We think that you should, too. * Proactive Service Plans Managed Services Plan With business enhanced support technology (B.E.S.T.), the industry’s leading support plan for small businesses, you will receive unlimited monthly support for a simple flat monthly fee. If at anytime your computer or network is down, we’ll pay you $100 for every hour you lose. That’s our no-downtime guarantee. VoIP: Internet Phone Service Every small business needs an affordable, professional communications solution. Today’s IP-based telephony systems are light years ahead of older proprietary phone systems and make it easy to add features that were once available only on the most expensive phone solutions. IP telephony systems can start under $1000, depending on the features desired. Mobility Solutions - PDAs and smartphones: Information on demand in today’s workplace is critical. We provide end-to-end management for your workforce PDAs and smartphones, including iPhone, Blackberry and android phones, so your workplace is productive and secure. * Backup and Disaster Recovery It’s something no business owner wants to think about. What would happen if tomorrow, all of your data were gone? All of your client records, emails, documents, accounting files, artwork, and HR files are gone? History tells us that almost half (43%) of businesses who suffer catastrophic data loss will never reopen, and even more will be out of business within a year. Small businesses are among the most vulnerable because too often, they lack full-time IT support, which means backups may not be running or may not be backing up all critical files. * Cloud Computing (SaaS) SaaS is just a fancy way to talk about software on-demand. Many applications, including customer databases, exchange and general email, SharePoint collaboration tools, Blackberry services, and web meeting software just to name a few, can be easily hosted elsewhere and accessed via the internet. This means that you can access them from any web-enabled PC, and you don’t have to worry about maintaining your own servers or backing up your data; the host provider takes care of that for you. * Internet and Email Set Up and Assistance Modern office environments rely on increasingly complex arrangements of email, internet, remote data access and portable/handheld web browsing capabilities. We’re up on all the latest gadgets and innovations. More importantly, we have the expertise to combine all of these new functionality into a seamless work environment, whether your employees are working in the office or in the field. * Networking Networked computing is at the core of almost all business operations. Each of your employees needs to be in constant contact with each other and all of your vital documents to ensure that they can collaborate on projects in the most productive and efficient manner. Computer Troubleshooters are the networking experts and can help make sure your system operates at peak performance. * Website Development Does your business need a website? We offer professional, affordable website design solutions, as well as hosting and updates to your website. We take the guesswork, and the legwork, out of creating and maintaining your business web presence. * Custom Software Development If using out-of-the-box software for your business processes seems to drain your productivity instead of boost it, you may benefit from a custom software solution. Computer Troubleshooters offers 100% custom software design services, and they are more reasonable than you might imagine. * Regular Cleaning and Maintenance Few people realize how important it is to keep their sensitive electronic components clean and dust free. We offer regular cleaning and maintenance services to ensure that your PCs keep working the way it should be.