The Pivotal Team at Build USA

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Zip code

Remodel reason

Work needed

Plumbing relocation

Introduction

You Deserve it!...Your family, your hard work , your dedication , your goals and most of all your dreams have been ongoing priority for a long time. Life can get in the way or sometimes take you off track to achieve those dreams. AT BUILD U.S.A, WE DELIVER IT... and now with our PIVOTAL TEAM we will take you step by step in every vision you have and turn it into a reality. With a committed team and a family owned and community based company with over 100 + years of industry experience there is no situation that we won’t tackle to ensure you get the quality product your hard work deserves. From planning, to budgetting we will work together to get all the headaches off of you and make your experience a seamless one ...because you DESERVE IT!

Overview

Hired 8 times

Background checked

8 employees

12 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, and Venmo.

Projects and media

57 photos

Projects and media

57 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and value.

Good 4.4

11 reviews

5

82%

4

0%

3

0%

2

9%

1

9%

Read reviews that mention:

Gary M.

Nov 8, 2017

Mary R.

Nov 8, 2017

Remodel now did a great job renovating my kitchen. They made me very happy and gave me everything I asked for. Their quality of work is just great. They have a good crew as well!

Cheryl B.

Feb 3, 2021

Overall just a smooth experience. RJ and Dan walked us thru all our decisions and had some great suggestions. Very thoughtful and took COVID very setious as one of our children are mine compromised and it was sooooo appreciated! 👍from this family

Dan B.

Feb 2, 2021

Sean D.

Mar 18, 2022

·

Hired on Thumbtack

They did work hard removing some floor boards and some junk, but showed up late, required half deposit up front, did not finish job still plenty of junk left. I actually had to show up to finish the job. RJ promised professionalism but ultimately lied to me as soon as he started talking to me on the phone. His team broke my ceiling and he is not there to supervise. I received multiple promises to come back and fix it. Ultimately you are better hiring out of Home Depot parking lot. I don’t like supporting businesses like this on thumbtack where boss isn’t there to at least inspect the job then blames employees. Try someone who will actually do the work and fix there mess.

Details: No large items to haul • Mixed trash • Enough to fill one pickup truck • One flight

The Pivotal Team at Build USA's reply

Mr. Sean D,…we apologize for your thoughts on our teams performance. Ad our correspondence shows we had offered to come evaluate the damage and repair at which time you stated for us NOT to return. I , the owner, was personally on site and have photos of the clean out completion. As I stated to you in our conversation we back our work with 100% guarantee and would always return to resolve any issues or concerns. So once again we are sorry you feel this way and our work is guaranteed so the offer remains to evaluate and address any issues. Thank you fir your business

Junk Removal

Credentials

Background Check

Robert Langlais

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We are priced based upon NYS labor for our area. We provide discounts for many different walks of life including Police, first responders , military, educators, civil service , senior citizen, disabled and many more!
What is your typical process for working with a new customer?
Meeting and collaborating so that we can provide the ideal vision to the customer for the most accurate price
What education and/or training do you have that relates to your work?
HUD certification in physical assessment as well as NYSDOS Certification in Cod enforcement

The Pivotal Team at Build USA

FAQs

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