Rubber Duck Plumbing Inc.

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Introduction

Rubber Duck Plumbing Inc. is here to help you get your plumbing issues repaired imediatly. So you continue on having a great day. Call today and have your issues fixed with out delay. Call any time, We fix Quacked pipes!

Overview

Hired 3 times

Background checked

5 employees

16 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Check, Credit card, and Zelle.

Social media

Facebook

Reviews

Great 4.7

32 reviews

5

91%

4

3%

3

0%

2

0%

1

6%

Past Customer

Jan 18, 2021

·

From Google

He fixed my quacked pipe! Thanks. Great job

Rubber Duck Plumbing Inc.'s reply

Thank you very much.

Past Customer

Feb 8, 2021

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From Google

If you have a plumbing oroblem or a water heater problem like we did, call Rubber Duck Plumbing. You wont regret it! We have a 2 year old HTP rtc-199 tankless hot water heater that stopped heating the water during the big snow storm we had over the weekend. I thought maybe snow and ice had blocked the exhaust or intake on the outside of the house so I waited two days for warmer weather. Still no hot water. Later that day I decided to call 4 local plumbers near me on Long Island. I could tell that 2 of the local plumbers were just referral services with a website that made money for sending business to others. So their reviews didnt help. Right off the bat, first call, I was told $190 to come out and diagnose. I thought that sounded ridiculous but the second number I called said $185 to come out. The other two numbers a machine picked up so right away I knew that was the customer service I would receive. Then I called Rubber Duck Plumbing and Joe picked up right away. Instead of hitting me with a huge diagnostic fee right away, he asked when the was the last time I had the unit cleaned. I had no idea what he was talking about. He explained that the unit can gather mineral build up and needs to be flushed clean yearly. Nobody mentioned that to me. He said it may not fix the problem, but if it had not been cleaned in two years it needed it anyway. So he came by that Friday to clean the unit. He was neat, professional, and brought his own mat To make sure he didnt get my floors dirty. After a bit the cleaning was done but still no hot water. BUT, we had amazing water pressure! The bucket was disgusting so thank god he told me about the cleaning. Then he called my water heaters manufacturer and sat on the phone for over an hour to troubleshoot the unit. He ended up getting them to ship a new display panel and control box to us, overnight. Instead of charging us to install the two parts, which he couldve done and I wouldnt have known any better, he explained how easy it was to shut the unit off and swap out the old parts for the new ones. Most people do not do business like this anymore. There is no integrity, only greed with some companies. But Joe was honest, professional, polite, and Made it easy to trust him. He also happened to be pretty funny. Theres no doubt that I will give him a call the next time I have another plumbing-type problem. Rubber Duck Plumbing had earned our business as long as we live in this area. Thanks guys!!!-Greg and Jessica Bretana

Rubber Duck Plumbing Inc.'s reply

Thank you. This is exactly how we try to have all our customers feel.

Past Customer

Mar 5, 2021

·

From Google

Service was GREAT!!!! Thanks Joe!!

Rubber Duck Plumbing Inc.'s reply

We try to make it easy as possible. Thank you!

Past Customer

Apr 1, 2021

·

From Google

Quick professional all around nice guy.

Past Customer

Apr 9, 2021

·

From Google

Quality and professional and promt Thumbs up.

Rubber Duck Plumbing Inc.'s reply

Thanks a lot guys it was nice meeting you 2 again. Thank you.

Credentials

Background Check

Joseph Nohs

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Since with plumbing we don't always know what is broken or that it so old it is going to fall apart. As a result we provide an upfront step pricing to you before we do any work. This way you see what the job might cost in a worst case scenario or the least amount in a best case scenario.
What types of customers have you worked with?
We provide all residential plumbing services, including small and large jobs. From a leaky faucet or a boiler to complete home plumbing systems.
What advice would you give a customer looking to hire a provider in your area of work?
Look for Someone who is local and licensed, then additionally they should always answer their phone.