FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do one-off and recurring work. We require an initial assessment and control work to establish a recurring relationship. That first visit is $100. We will identify any pest issues you may have and where possible take initial measures to control those issues (such as setting rodent traps). Additional work to get rid of the problem will have an added cost, but the techs need to see the issue complexity and size of location before determining the price. Should you choose to move forward, the $100 will go towards the total price of that work. It will take one hour or less, and if it's easier for you, you do not have to be there (but just provide us a way to get into the site). If you want to move forward with completely treating the issue, the techs are usually able to do that right away after the inspection is completed. The technicians will provide you with a report and customized information about how you can better prevent pests on your own. If the technician recommends that more help could be useful, like a follow-up visit, or quarterly or monthly visits, then they will let you know that recommendation and why, as well as the price which considers your location's size and the complexity of the pest issue. But you are under no obligation to do additional visits. If you would like even more detailed information about what an assessment includes for a specific issue, like for rats or anything else, you can request a tech to call you.
- What education and/or training do you have that relates to your work?
Our supervisors all hold Pest Control Commercial Applicator (the highest license given by the NYS DEC regulatory body) Our apprentices hold the Pest Control Technician license (the next highest license given by the NYS DEC regulatory body) These licenses are given after years of work and passing specialized exams that require considerable study as well as yearly maintenance training.
- What types of customers have you worked with?
All types! We have deep expertise working with individual homes and apartments as well as entire apartment buildings, commercial buildings, restaurants, etc.