FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
AdvantaClean does have standard pricing for air duct cleaning and dryer vent cleaning. All mold and emergency water removal services will need to be quoted after an on site visit.
- What is your typical process for working with a new customer?
All calls are received either by myself or a customer service professional. We thoroughly review the customers concerns and then schedule an appointment at the property or schedule the service.
- What education and/or training do you have that relates to your work?
Certifications: OSHA 30 EPA Lead Safe RRP NADCA - ASCS and VMT MICRO - CMI and CMRC IICRC - WRT water restoration tech Licenses: NYMA - 00325 NYS Mold Assessor NYMRC - 00313 NYS Mold Remediation Contractor