FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We calculate the time needed to complete the service and the difficulty of the service requested. For example a straight line stitch along an edge would cost less than welting along that same edge because the welting would take more time and stitching than a single straight stitch.
- What is your typical process for working with a new customer?
We carefully review what the customer wants done in their service request. We also take into consideration the time frame needed for the completion of the project and budget limits for the request. We give all options available to the customer so the customer understands all the choices they can make to achieve their project goals.
- What education and/or training do you have that relates to your work?
Degree in Business administration. Over 25 years of on the job training and work experience in different aspects of upholstery.