FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are very flexible and transparent about our pricing and try our best to work with you in your desired budget.
- What is your typical process for working with a new customer?
1. Initial consultation: Once you reach out to us with a request, we schedule time for us to get to know each other as well as the vision for your project. 2. Proposal and Estimate: Based on the information gathered in the initial consultation, we prepare a proposal and estimate outlining the scope of work, timeline, and budget for the project. 3. Contract and Agreement: If both parties agree, we sign off and decide check-in and delivery dates. 4. Discovery and Research: We do research to gain a deeper understanding of your needs by paying special attention to the projects intended audience, market, and competition. 5. Concept and Planning: Once we have a clear understanding of your audience and your needs, our team begins to develop initial concepts and ideas for the project and work with you to refine and approve the final plan. 6. Design and Development: This is the main phase of the project where we begin to bring your vision to life. Our goal here is to create a cohesive design that connects and communicates with your target audience. 7. Review and Feedback: Throughout the design and development phase we will often check in with you to collect information or feedback from you. Here you will get a chance to make any necessary revisions. 8. Launch and Delivery: This is usually a moment of great excitement for us. We love seeing the joy on our clients' faces as we unveil their new project, and this never grows old for us. To ensure a smooth and seamless experience, we provide thorough walk-throughs and are always available to answer any questions you may have. It is always an honor when clients choose to partner with us exclusively after projects. It speaks volumes about our dedication to our work and the trust our clients have in our ability to bring their visions to life.
- What types of customers have you worked with?
Here at Standout Simplicity we don't just see our clients as projects, but as partners in success. We take the time to understand their businesses, their challenges, and their goals, and we work closely with them to bring their visions to life. Over the years, we have had the privilege of working with a diverse range of customers, from solo entrepreneurs, to small mom-and-pop shops and even large corporations. Every one of them has left a lasting impression on us. From local non-profits working to make a positive impact in their communities, to startups disrupting their industries, we have been inspired by the passion and drive of our clients. We have been honored to be a part of their journey and to help them reach new heights through our digital solutions. Our goal is to form long-lasting relationships with our clients, to support them not just during the project, but throughout their growth. We believe that when our clients succeed, we succeed, and that is what motivates us every day.