FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Quote based on the assessment, our locksmith will provide the customer with a quote for the work to be done. This will include the cost of any materials needed and the cost of labor. The customer will need to approve the quote before any work can begin.
- What is your typical process for working with a new customer?
1. When you contact us, we may ask some initial questions to understand the customer's needs and schedule an appointment. 2. Once we arrive on-site, we will assess the situation to determine the best course of action. We will likely ask you some questions to understand the problem and may need to inspect the lock or door in question to get a better understanding of the issue. 3. Based on the assessment, our locksmith will provide you a quote for the work to be done. This will include the cost of any materials needed and the cost of labor. The customer will need to approve the quote before any work can begin. 4. Once the quote is approved, we will begin the work. This may involve repairing or replacing the lock or making a new key. Our locksmith will work efficiently and professionally to minimize disruption to the customer. Call Mars Locksmith today!
- What education and/or training do you have that relates to your work?
Becoming an experienced locksmith in New York requires a combination of education, training, and licensure. A locksmith must have the necessary knowledge and skills to provide quality service to their customers while complying with state regulations.