FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We give a written, itemized price after we see the job, and it holds for 30 days. Permits, disposal and cleanup are in the number, so there are no add-ons after the fact. The visit and the estimate are free. No deposit is needed to hold a date, and deposits on signed contracts stay small. We accept cash, check, Zelle and Venmo.
- What is your typical process for working with a new customer?
You message or call. We come out within a few days, usually the same week. We walk the job with you, measure, take photos, and go over material options. You get a written quote before we leave or that night. If you say yes, we set a start date, pull the permit, order material, and show up when we said we would. One crew, start to finish. You get a walkthrough at the end and a written warranty.
- How did you get started doing this type of work?
JBJ started in Texas in 2018, mostly on roofs, then siding, windows and decks as customers kept asking. We brought the same crew to Long Island. The work is the same anywhere: measure right, order right, show up, clean up.