FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have implemented a non-refundable service fee to ensure that my planning services are utilized for serious inquiries only. In the past, I have encountered instances where clients would use the information provided without booking my services, which is why I regretfully had to implement this policy..
- What is your typical process for working with a new customer?
Asking clients questions about their vacation preferences is my way of getting a clear picture of what they would like to experience. It could be a leisurely time spent at the beach, an adventure-packed trip, exploring nature, taking tours, or delving into historical sites. As each person has their distinct way of enjoying their time away, comprehending their preferences and dislikes helps me tailor their vacation to their liking.
- What education and/or training do you have that relates to your work?
As a proficient travel agent, you undergo rigorous testing and supplier trainings to ensure complete knowledge and expertise. Each supplier has its unique set of regulations, and you are well-versed with them to provide accurate information to your client with confidence.