FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Magical Memories has standard packages based on past requests but are always willing to work with clients price plans and special requests to create a custom package.
- What is your typical process for working with a new customer?
Magical Memories will have a in office, phone or Skype consolation to create a customized program for your wedding. We will then send you a detailed estimate outlining what your package includes. We offer an easy online booking portal that can be accessed 24/7 allowing clients to finalize bookings at their convenience. Once a booking is made our team will put together a final detailed invoice and send over our planning system. Once the planning forms have been returned our team will contact your caterer, event planner and venue to design a customized timeline. About a month before your wedding day your DJ will have another meeting to go over the timeline, introductions and any other special details.
- What education and/or training do you have that relates to your work?
The team at Magical Memories Entertainment has traveled around the country training with top wedding professionals in not only how to be a good entertainers but in new technology, trends in the industry and how to mitigate penitential problems that may occur. Annually members of Magical Memories attend conferences such as Wedding MBA, Atlantic City DJ Expo, IAAPA and the Knot, Wedding Wire and Thumbtack Industry educational events.