FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At All Phase Construction, we believe in transparent and honest pricing. Every project is different, so we provide custom quotes based on the specific needs of your home. There are no hidden fees, and we’ll walk you through the entire estimate so you know exactly what you’re paying for. We also offer: Free on-site estimates Competitive pricing without cutting corners Seasonal discounts and package deals for combined services (e.g., roofing + gutters) Special pricing for veterans, seniors, and first responders Our goal is to provide quality work at a fair price, with flexible solutions that fit your budget.
- What is your typical process for working with a new customer?
At All Phase Construction, we make the process simple, clear, and stress-free for every new customer. Here’s what you can expect: Initial Contact & Consultation Give us a call or fill out our online form. We’ll discuss your needs, answer questions, and schedule a free on-site estimate at a time that works for you. On-Site Inspection & Quote One of our experienced team members will inspect the area, assess the project scope, and provide a detailed, written estimate—no hidden fees or surprises. Project Planning & Scheduling Once you approve the quote, we’ll work with you to schedule the job and go over all materials, timelines, and what to expect. Professional Installation or Repair Our licensed and insured crew will complete the job efficiently, safely, and to the highest standards—whether it’s a minor repair or a full roof or chimney installation. Final Walkthrough & Clean-Up We do a thorough walkthrough with you to ensure everything meets your expectations. We leave your property clean and the work area spotless. Follow-Up & Support We stand behind our work. If you ever have questions or concerns after the project is done, we’re just a phone call away.
- What education and/or training do you have that relates to your work?
At All Phase Construction, our team brings over 10 years of hands-on experience in roofing, chimney, siding, and gutter installation and repair. We’ve built our expertise through: On-the-job training under seasoned professionals in the roofing and chimney industry Manufacturer-certified training programs for the proper installation of roofing systems and materials Continuous education on industry standards, local building codes, and safety regulations Regular participation in workshops and trade seminars to stay up to date on the latest techniques and products Our crew is fully trained to work safely, efficiently, and with the level of quality that homeowners in Long Island expect. We are also licensed and insured, giving you added peace of mind that your home is in capable hands. Let me know if you’d like to include specific certifications or brand training (e.g., GAF, CertainTeed) if applicable.