Consult a Pro, Inc.

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Computer issue

Computer type

Desktop or laptop

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Introduction: We are different in the sense that we feel "Anybody" can fix a computer, we preserve and protect the users data, because everything else can be replaced, the data is irreplacable. We focus on customer service not just the money. We know our customers come to us because they need help, we provide solutions to their problems that are cost effective and efficient. I am in control of my own destiny. I like working with customers and gain self satisfaction knowing that I have done the right thing for the customer ... I sleep well at night! We never mislead, or in way are deceptive.

Overview

Hired 7 times

Background checked

26 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Twitter

Featured Projects

6 photos

Specialties

Computer type

,

Computer issue

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

15 reviews

5

100%

4

0%

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Read reviews that mention:

Mark r.

Apr 13, 2016

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Hired on Thumbtack

I will never use anyone else and will refer to all my associates for computer issues.He was honest, prompt, a complete professional.A pleasure to do business with.

PC Computer Repair

Karla H.

Jan 17, 2014

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Hired on Thumbtack

Jeff was honest, responded promptly, and was very reasonable. His services were not only affordable and fair but timely. I took my laptop to another shop upstate for a similar problem and had to wait three months. Jeff not only did it much faster but did a few more things I asked him to do (at a much cheaper rate than the first shop estimated). Dude was awesome. 10/10, would recommend to anyone with computer problems. I know I'll be referring people his way if I can.

Computer Repair

Tracie H.

May 18, 2013

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Hired on Thumbtack

I had an extremely positive experience with Consult A Pro. Jeffrey Cohen was professional, knowledgeable and very responsive. He went above and beyond what we had agreed he would do. I recommend him highly. - Tracie Holder

Computer Repair

Rochelle B.

Aug 30, 2013

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Hired on Thumbtack

The screen on my iPad 2 was cracked and shattered. I put in a request for service on a Friday evening and got a response from Jeff at Consult A Pro within hours. We negotiated through emails and then phone calls on Saturday. Jeff was extremely professional and helpful. I dropped my iPad off Monday morning and received a phone call on Tuesday evening that the work was complete and they were just waiting for the glue to dry. Jeff dropped the iPad off to me on Thursday and it was as good as new.

Computer Repair

Lu F.

Jul 8, 2013

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Hired on Thumbtack

Jeff gave a very detailed technical response when I first asked for a quote, offering a few possible ideas to try. The ideas were all pretty much on target. Soon afterwards, I figured out what the problem was by myself, so I didn't need to retain Jeff's service. But Jeff impressed me with his helpfulness and expertise.

Computer Repair

Credentials

Background Check

Jeffrey Cohen

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
$125 an hr , residential, 145 an hr Business but we WORK with ALL of our customers based on time and difficulty of situation.
What is your typical process for working with a new customer?
We like a brief description, create a ticket and dispatch a qualified technician, on time , done right with a smile.
What education and/or training do you have that relates to your work?
Reading unsurmountable trade magazines. Working in real world scenarios, not just book smart.