FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing are reasonable for the service we provide. We are a one-stop shop for home remodeling projects. We handle everything from start to finish and go step by step with the client to ease their process.
- What is your typical process for working with a new customer?
NYKB believes that remodeling in New York City shouldn’t be stressful and chaotic. So, we have devised a 6 step-by-step process to ensure your renovations are more accessible, faster, and ultimately successful. 1. Free Consultation - Meet with a certified designer at no obligation and no fee. We can arrange it in our showroom or in the comfort of your own home. The consultation is a way for you to discuss your vision and receive recommendations from our designers. 2. Labor Proposal / Design - The proposal stage is where you meet with our design team to review the labor and design estimate based on what we discussed during your free consultation. We will walk you through our assessment in full detail in this step. Once you decide to work with NYKB, we will conceptualize and design your layout consisting of your custom cabinetry, plumbing fixtures, backsplash, appliances, and all other materials needed for your renovation. 3. Ordering Materials / Building Approval - Before we finalize an order, we ensure that all the materials and products you’ve approved for the project will work in your space. In addition, we have an in-house expeditor that handles all communication and correspondence with your building management to get approval for the renovation. 4. Scheduling / Walkthrough - NYKB will assign a personal project manager for your project, who will supervise every phase of your renovation. He will be in constant contact with you throughout the project. First, to keep you updated on what is happening and coming up next. He’s there to answer any questions and listen to your concerns. 5. Construction - While we do everything we can to protect the rest of your home from dust, we advise you to remove anything of value before the construction phase begins. Depending on the extent of the renovation we may advise you to find a temporary place to live or work. 6. Project Completion - Toward the end of the construction phase, your project manager will create a punch list consisting of anything unsatisfactory. We will bring a group of professionals to meet the punch list and finalize your project. Upon your approval of the completed project, we will take photos of the final project and activate your ten-year labor warranty that NYKB performed.
- What education and/or training do you have that relates to your work?
We have certified designers, plumbers, electricians, project managers, and expediters.