FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair, transparent, and reflects the quality of our work. Every project is different, so we always offer free estimates and explain the breakdown clearly. No hidden fees. We’re open to discounts on larger jobs or repeat clients. You get what you pay for — and with us, it’s lasting craftsmanship.
- What is your typical process for working with a new customer?
We start with a detailed conversation to understand your goals, vision, and budget. Then we come out to the site, offer a clear quote, and walk you through the step-by-step process. We stay in communication the whole time and treat your project like it’s our own home.
- What education and/or training do you have that relates to your work?
Our founder Oleksii has been hands-on since age 13, starting with plumbing and remodeling his own family’s home. Over the years, he’s learned from real-life experience, mentors, and ongoing training. Now, our team combines that same Ukrainian work ethic with modern American standards and tools.