FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All pricing is determined for the most part after we have our free phone call to get a better sense of the scope of the project. We typically do every project on a flat-rate basis and do not charge hourly.
- What is your typical process for working with a new customer?
We like to start off with a phone call or (in person meeting) depending on location of the client. During this call/meeting, we do a general introduction of my partner and myself, learn a little about your project, goals and target customers of whom you are trying to reach. We then gather a better understanding of the actual project that is for hire and see if we are a fit for one another.
- What education and/or training do you have that relates to your work?
Both my partner and myself have been doing graphic design work for well over 5 years now. We grew our own company together from an idea to successfully being purchased recently and are now pursuing our passion for graphic design work. We have a core understanding of not only creating beautifully designed logos, websites, paper materials but we also understanding how to incorporate marketing and branding strategy into our design work as well.