- What should the customer know about your pricing (e.g., discounts, fees)?
For trainings and other business consultation services, customers may be able to pay a flat fee instead of the hourly rate.
- What is your typical process for working with a new customer?
During a free 15-minute consultation, I hear about your situation and we discuss how I might help.
- What education and/or training do you have that relates to your work?
Senior Certified Human Resources Professional; Certified Virtual Trainer; Certified Workplace Mediator; Conflict Dynamics Profile® Practitioner; Master of Science, Organizational Leadership. I am also a mother, daughter, sibling, and friend - I have insight into, and experiences with, the strain that real life conflicts can put on a relationship.