FAQs
- What is your typical process for working with a new customer?
1. Full consultation to discuss what the customer wants and needs. 2. Clarify timelines, budget, and communication preferences. 3. 25 to 50% downpayment prior to work starting. 4. We get to work.
- What advice would you give a customer looking to hire a provider in your area of work?
Make sure you understand exactly what you are getting for your money and the timeline of results. Don't hesitate to ask questions if you have any concerns, and if they don't have time to respond to you - walk away. Respect is a 2 way street.
- What questions should customers think through before talking to professionals about their project?
Think about your end goal - and have a clear vision of what it looks like. Try and be able to convey that to any lay person in a concise manner. Want something similar to what you have seen before? Have samples/examples available.