Synchronized Systems Inc.

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Computer issue

Computer type

Desktop or laptop

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Introduction

Our services include the following: computer sales, repair, support, networking, and cabling. We also offer custom medical software and EDI integration.

Overview

Hired 29 times

37 years in business

Business hours

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Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2019

2018

Specialties

Computer type

Computer issue

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and punctuality.

Great 4.8

18 reviews

5

83%

4

11%

3

6%

2

0%

1

0%

Read reviews that mention:

Andrea W.

Aug 29, 2018

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Hired on Thumbtack

Repair on HP Pagewide PRO MFP 477dw Paper Jam Neil is an EXCEPTIONAL professional. He arrived right on time and from the “get go” it was obvious that he knew what he was doing. He asked the right questions and was able to pinpoint the problem. But his decision - that the printer couldn’t be repaired - didn’t come quickly. He kept trying other options to make sure he covered all bases. In addition, he was personable and I felt I could trust him completely. That is important for me as a female living alone. and lastly, he liked my active golden retriever (not usually a part of a review but made a difference for me). When I asked him suggestions on a new printer - inkjet vs laser jet - he spent time explaining the difference and even used my computer to compare models. What’s not to like? So... anyone needing printer repair, don’t hesitate to contact Neil Petillo. You will be happy you did!

Details: Desktop printer

Printer and Copier Repair

Gary M.

Aug 15, 2019

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Hired on Thumbtack

brought in a HP printer, needed an idea if it was repairable, Neil was up front and honest about his assessment of the printer.

Details: Desktop printer • HP

Printer and Copier Repair

Susan g.

Aug 25, 2020

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Hired on Thumbtack

Add in punctuality. Don't know about value, since I haven't received a bill yet! My whole system needs a lot of work and more visits - which I knew before I hired Synchronized Systems. But I was impressed with his knowledge and the way he kept going to solve the problems instead of just citing program incompatability.

Details: Personal (Home) • Technology support • Computer • My home, venue, etc. • Remotely (phone or internet)

Network Support Services

Barbara C.

May 7, 2020

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Hired on Thumbtack

I talked with Neil about my printer and learned it was not worth fixing. He suggested where printers that fit my needs might be purchased. I was very impressed by Neil's knowledge and by his empathy.

Details: Desktop printer • Canon

Printer and Copier Repair

Amanda C.

Apr 3, 2018

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Hired on Thumbtack

The gentleman at Synchronized Systems Inc. provided a professional, yet comfortable, environment to discuss and diagnose the problem with my desktop PC, which I had previously been unable to do on my own. He was able to provide a succinct diagnostic which allowed me to take the proper measures to fix my hardware. I could not have asked for a better experience in tech support.

Details: PC • Desktop • Need a diagnosis to determine issue • I travel to the computer technician

Computer Repair