SPB Custom Masonry Services
Hired 18 times
17 years in business
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Brick or Stone Repair
Sean underestimated how long the job would take, how much it would cost, and how much cement he would need. I had to keep an eye on them because they kept changing the layout we had agreed on. He and his guys cut into the top blocks on my basement and didn't put up anything to shield my basement. I have cement dust on everything in my basement. The walkway looked horrible, so they put skim coat on it, which has peeled away in many spots over the winter. They didn't put in any expansion cracks, and I ended up with two large cracks that appeared after a month. The boards they put up bent when they poured the cement, so my front step is wavy. They did a broom finish and left deep grooves in one area. I would NOT recommend them.May 6, 2016VerifiedSPB Custom Masonry Services's reply
Sorry to hear this Jan the job cost and layout was changed from what we first agree on with are originall estimate .the job was twice as much work and twice the size by all the changes that were made well we were working if we stuck with the original plan i feel no errors would have happened I stive for a happy customer and job well done .sorry you were unsatisfied ...wish the job didn't turn and change. Thank you. Type your response to this review.
We hired SPB to do a patio in our backyard. Even though Sean ran in to many problems along the way (because of our land) he was able to create a beautiful patio. We were very pleased with his and his crew's work and would definitely hire them again!Aug 2, 2017VerifiedSPB Custom Masonry Services's reply
Thank you Very much Lori you and your husband were great!!!!
Fireplace and Chimney Cleaning or Repair
The work hasn't been done yet but , so far everything has been favorable. He came and gave me an estimate and we have set a time for him to come and do the work.Oct 19, 2017VerifiedSPB Custom Masonry Services's reply
Thank you Donna looking forward to working with you on your project!.
Concrete Repair and Maintenance
Shawn and his crew were very professional. They did an excellent job on our garage floor ,despite several unforeseen issues. They completed the job on time and were very reasonably priced. Thanks guys, and good job!Apr 10, 2017VerifiedSPB Custom Masonry Services's reply
Thank you Robert:) i really liked working with you! Thank you!
Brick or Stone Repair
he never showed on the date scheduled to do the work and did not call or answer my calls....???????Sep 29, 2016VerifiedSPB Custom Masonry Services's reply
:) Peter sorry but I said I would call you when I got freed up Thank you for the review! I gave you a estimate and it was way outta your budget! Thank you.Type your response to this review.
- What should the customer know about your pricing (e.g., discounts, fees)?My rule of thumb is by the square foot . Pricing for all phases of different trade's vary.
- What is your typical process for working with a new customer?Getting to know them and trust one another spending my time on seeing exactly! what type of creation and or type of project they want.
- What education and/or training do you have that relates to your work?I'm vary hands on!!!! And much more I know how to teach others various trade's in my field's!! (: