FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Take a look for specials that are exclusive to our Thumbtack customers. We always offer military and senior discounts! Need an estimate on a new garage door? That’s free! We have a $69 service fee applied to service calls (unless, of course, you can find that Thumbtack special!)
- What is your typical process for working with a new customer?
When you call us, one of our customer service representatives will help answer your questions, take down some necessary information, and schedule your appointment. If you’re looking for same-day service, we have it! You can be assured that we can get you up and running in no time!
- What education and/or training do you have that relates to your work?
All of our employees are individually trained for their specific roles. Written and on the job training help prepare them for any circumstance. Additionally, they are backed by a team of professionals who can support them if issues arise while on the job. We have been in business for over 20 years and are the most trusted garage door company in the area.