THE PUMP MAN - Kappus Well Pumps & Water Systems

Free on-site estimate

Select a service

Zip code

Materials provided

Water treatment type

Property type

It’s free, with no obligation to book

Thumbtack Guarantee

If you hire this pro, you’re covered by a money-back guarantee. Learn more

Introduction

Kappus Well Pump & Water System Services – The Pump Man We specialize in expert well pump repairs, pressure tank replacements, and custom water filtration systems. We've proudly served Putnam, westchester , Rockland and Dutchess County, NY for over 40 years. Whether you have no water, low pressure, or issues with iron, odor, or bacteria in your water, we deliver fast, honest service backed by decades of experience. Our trucks are fully stocked with the most popular well pumps, pressure tanks, fittings, and filtration components — allowing us to complete most jobs in a single visit. We also offer free basic in-home water testing to assess common issues like iron, sulfur odor, hardness, and bacteria. If you're on a private well and need clean, reliable, high-pressure water — The Pump Man is here to save the day.

Overview

Serves Putnam Valley, NY

Background checked

7 employees

115 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Projects and media

74 photos

Projects and media

74 photos

Reviews

Great 4.7

48 reviews

92%

Read reviews that mention:

Past Customer

Apr 10, 2025

From Google

The Kappus company was a major contributor to my well being. I was spiraling out of Control because I didnt know what to do about the water pressure in my home. I had already paid another company to come and look at it, and they told me that it was electrical problem. I then found out from my plumber guy Dave that it was a pipe problem instead. He then referred this company. I called Kappus they immediately diagnosed it and told me that it was a busted pipe and not an electrical problem. They gave me an estimate. They didnt overcharge me. They got the job done. They worked with me for the payment arrangement and I was so ecstatic to know that such a reliable company existed right in my community. I cannot stop thanking God that I stumbled across this company through Dave the local plumber guy. The team and Jess took great care of me and she was able to answer all my questions efficiently and precisely this plumbing company is the absolute best.

Past Customer

Feb 21, 2025

From Google

I Had no water for 2 Days. Jess and Albert showed up diagnosed the issue with my Pump and within an hour I had water up and running. They were very professional and knowledgeable about the pump system in My house Caswell as they type of well tank that I have. Am Very satisfied with their work.

Past Customer

Feb 11, 2025

From Google

Ive had problems with my well water for decades and whoever I hired to try to fix it, it never worked, from Culligan to Go Green express that is until this week when I called our local pump-man KAPPUS. They had replaced my well pump a few years back, but I didnt know they did whole house filters, treatments, Water, softeners, the works! I was complaining about my water again just recently and a person overheard me and said why dont you just call KAPPUS? And I said isnt he just for well pumps? and he said not at all!So here I am a week later, with the best water I could have imagined! They installed an iron buster to break up all my iron in my water, which was ruining my fixtures, sinks, and causing a very bad odor in my water.They also installed a water softener, which now makes my hard water feel wonderful on my skin and hair! They also installed a UV light because I had bacteria in my water! Disgusting, I know!I cannot say enough good things about them! Was it cheap? No, was it worth it? ABSOLUTELY!!! In just 2 days my dishes are cleaner, my white sinks arent turning brown anymore. My toilet bowl looks white instead of brown, there is Absolutely no disgusting rotten egg smell in my water!I cannot stress to you enough to use a local person like KAPPUS PUMPS because they know this area like NO ONE else!The Kappus family has lived here and serviced this area for many decades!They try to help you, not get rich off of you. They never once tried to upsell me like Go Green and Culligan and so many other companies in the past!And they never tried to nickel and dime me.Jess is the plumber who installed all my equipment, she worked her tail off! Kappus doesnt try to sell you a bunch of fancy equipment that you dont need, they just want to give you what you need for the safest drinking water, and they go above and beyond to do it, and that meant a lot to me!I dealt with Paul who knows this business like the back of his hand and is a very thorough and kind person. Paul just gets you what you need without all the upsell, and I really appreciate him a lot! He knew exactly what I was dealing with, and most importantly how to fix it!I dealt with Jess who installed all my equipment and I cannot say enough good things about her. She knows more in her pinky than most people learn in a lifetime. I was truly impressed by her! She even called me an hour after she left to make sure everything was OK! In this day and age who does that? They really care! Paul and Jess both said if I ever run into any problems dont hesitate to call. I also need to mention her helper, Albert who was a very nice guy as well. Always a smile on his face, him and Jess seem to work well together.Thank you again to Kappus Pumps, aka THE PUMP MAN.

Past Customer

Jan 15, 2025

From Google

I cant say enough great things about Kappus Pumps & Plumbing! When the water in our home suddenly stopped working because of an issue with the well, we were completely caught off guard. It was such a stressful situationno water meant no showers, no cooking, no basic household tasks. My wife immediately called Kappus, and they couldnt have been more responsive.As luck would have it, two of their technicians, Dave and Jess, were working in the area and rushed over to our home within 10 minutes. Their quick response alone was impressive and a huge relief. When they arrived, they didnt waste any timethey jumped right in to assess the situation.It was immediately clear that Dave and Jess were incredibly knowledgeable and experienced. They methodically worked through the problem, checking every possible cause, and explained everything they were doing step by step. They didnt just rush through it; they took the time to make sure they fully understood the issue and communicated it clearly to us. It was obvious they genuinely cared about fixing the problem the right way.Their professionalism, attention to detail, and ability to put us at ease during such a stressful time were truly unmatched. Dave and Jess quickly pinpointed the problem and offered a solution that made perfect sense.Im beyond grateful for the outstanding service we received from Kappus Pumps. From the quick response time to the depth of knowledge and kindness of Dave and Jess, they went above and beyond to help us. Its rare to find a company that combines this level of skill with such genuine care for their customers.If youre dealing with any well or plumbing issues, dont hesitate to call Kappus Pumps. They are responsive, professional, knowledgeable, and truly dedicated to their work. A huge thank-you to Dave and Jess for saving the dayyou turned a stressful situation into one that left us completely confident in your team!

Past Customer

Aug 28, 2024

From Google

Kappus was incredibly professional and responsive! Couldnt be happier with their rapid response and ability to get us back up and running during an emergency without water. Thank you again Kappus!

Credentials

Background Check

Paul Kappus

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer upfront, transparent pricing with no surprise charges. Estimates are based on your specific system needs, not flat-rate guesswork. We also offer discounts for seniors, veterans, and multi-service jobs, and financing is available for qualified projects.
What is your typical process for working with a new customer?
First, we listen. Whether it’s no water, low pressure, or water quality issues, we gather all the details before dispatching a technician. Once on site, we assess your system, explain the issue in plain language, and offer clear options with pricing. Most jobs are resolved same-day with equipment we stock in-house.
What education and/or training do you have that relates to your work?
We’ve been in business since 1910 — with over a century of experience passed down through generations. Our team is professionally trained in well pump diagnostics, electrical systems, pressure tank installation, and advanced water filtration. We also follow all NYS codes and Board of Health water safety standards.