- What should the customer know about your pricing (e.g., discounts, fees)?
When quoting a project, I make sure to include any possible add-on options so the customer knows the extend of what a project can cost. Calligraphy projects are quoted on a project to project basis depending on complexity, quantity, and timeline.
- What is your typical process for working with a new customer?
Discuss with the client their vision for the project and get specifics on timeline, quantity, colors, etc. I provide a quote for review. Once content has been approved, I complete the calligraphy or engraving.
- What education and/or training do you have that relates to your work?
I regularly take calligraphy and engraving classes to continue to improve and offer more with my craft. A full list of my training can be found on my website.