If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Total Comfort Heating & Air Conditioning, Inc. Serving the Rochester NY and surrounding areas. Providing professional heating and air conditioning services to homeowners. Your home's heating and air conditioning system does not run on a 9 to 5 schedule and neither do we.
We have one goal and that's providing you and your family with the best heating and air conditioning experience possible form routine maintenance, service, or equipment replacement.
Overview
Hired 50 times
Serves Rochester, NY
Background checked
6 employees
9 years in business
Business hours
SunClosedMon6:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2018
Services offered
Duct and vent type
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Great 4.8
56 reviews
5
91%
4
5%
3
2%
2
0%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Dick P.
Apr 22, 2026
•
Hired on Thumbtack
Two mechanics came. They worked together and knew air conditioning in and out. Cleaned the unit, came in went downstairs checking by testing all important connections. I was able to watch them both in and outside. Testing the unit, it worked great. The cost of all they did was very reasonable. I will be calling again when needed.
Ken came out same day showed me the issue with my system and walked me through the repair options. Now our home is cool again ! I will definitely use them again and would recommend this company to anyone. Also I plan to purchase their protection plan because it seems like a really great value!
Details: Repair • My AC unit is frozen • Outside • House
Total Comfort Heating & Air Conditioning Inc.'s reply
Jonique, when you're in need of A/C repairs, it's important to take care of that quickly -- especially in the summer heat. Glad we could get out to your home quickly and take care of the problem so you can stay comfy. Appreciate the shout-out, and just give us a call again if you need our help! -Ken, Owner
Central Air Conditioning Repair or Maintenance
AJ M.
Jan 8, 2018
•
Hired on Thumbtack
Ken is a very nice and informative guy. I had a room that was not getting enough heat. He worked on the vents and got heat to that room. The vents became noisy and Ken is coming back to do plan B. Thank you for all your hard work!
Details: Inconsistent room temperatures • A month ago or longer • Central heating • Home
Heating Issues
Rhonda H.
Jul 24, 2018
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Hired on Thumbtack
From our first phone call with Ro, to our final inspection with Ken, this company delivered first class products and customer service. We are giving them a well deserved 5 star rating on the install team, too. Do yourself a favor and use Total Comfort for your heating, air conditioning & hot water tank needs. We are glad we did!! Michael & Rhonda Hildreth, Rochester NY
Details: Install new heating system • Natural gas • Basement • 1,000 - 2,000 sq ft • Two-story building • House
Heating System Installation or Replacement
Anita H.
Jun 19, 2018
•
Hired on Thumbtack
An excellent experience! They arrived on time, were courteous and respectful of our property. The price was fair. We are very pleased and would highly recommend them. Best of all, we have an upgraded central air system now that will last many years.
Details: Repair • Only warm air is blowing from the vents • Less than a week ago • Electric (most common) • Basement • House
Central Air Conditioning Repair or Maintenance
Credentials
Background Check
Kenneth Kalke
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
FREE Estimates
What is your typical process for working with a new customer?
You'll receive No surprises, No Hassles, No Bait and Switch, just Simple, Honest, UPFRONT Pricing before the project is done. With our Up-front Pricing homeowners pay a fair wage, for a quality job.
At Total Comfort Heating & Air Conditioning Inc. we charge by the job, not by the hour. And we stand behind what we repair with our hassle free, one-year parts and labor warranty.
If a replacement is necessary instead of a repair, we will provide you upfront with written details of what is involved and the price to properly perform the replacement. With easy payment options, including simple financing with comfortable terms, we will make it easy for you to do business with us.
What education and/or training do you have that relates to your work?
Total Comfort Heating & Air Conditioning Inc. is a premier, locally owned and operated Heating and Air-Conditioning company operating since 1989.
We have consistently grown each year due to our competitive programs and services.
Our company has continued to invest in state-of-the-art technology that allows us to deliver the highest level of service with the lowest possible cost.
Our written training and employee development programs ensure the delivery of safe, reliable service in and around your home.
We have a written drug-free hiring policy to protect our customers and their property.
